Ecommerce Content Specialist

EverlaneLos Angeles, CA
Hybrid

About The Position

At Everlane, we believe luxury should be as effortless as it is conscious. We partner with ethical factories, work with premium, sustainably sourced materials, and strive to leave the industry cleaner than we found it. The journey toward better continues. Everlane’s mission is to make ethical basics accessible to everyone around the world. We believe great design and thoughtful digital experiences can make a meaningful difference in how customers discover and shop our products. We’re looking for an Ecommerce Content Specialist to help execute and continuously improve Everlane’s ecommerce experience. This role partners closely with the Senior Manager of Ecommerce, Digital Designer / CRO Specialist, and Ecommerce Specialist to bring campaigns, launches, and special projects to life across the site. You’ll own key customer-facing experiences including Homepage content, specialty landing pages, Collection Page content and optimization, special projects, and key launches. The ideal candidate is proactive, highly organized, data-driven, and always looking for ways to improve the site — not simply maintain it.

Requirements

  • 2–4 years of experience in ecommerce, site merchandising, digital content, or digital production.
  • Shopify, Figma, and Airtable experience required.
  • Experience managing ecommerce content across Homepage, Collection Pages, landing pages, or other customer-facing experiences.
  • Experience with A/B testing, CRO, and data analysis.
  • Strong organizational, project management, and QA skills.
  • Highly collaborative with strong communication skills.
  • Self-starter who takes ownership and proactively identifies opportunities to improve the customer experience.
  • Comfortable working in a fast-paced environment and managing multiple priorities.

Nice To Haves

  • Experience in fashion, retail, or consumer ecommerce.
  • Basic understanding of HTML/CSS or ecommerce development workflows.
  • Experience with Builder.io, Shopify Plus, or similar ecommerce platforms.

Responsibilities

  • Own Homepage content, specialty landing pages, and Collection Page content and optimization.
  • Support and execute key campaigns, product launches, seasonal moments, and special projects.
  • Build and QA onsite experiences using Builder.io, Shopify, Figma, and Airtable.
  • Partner with the Senior Manager of Ecommerce, Digital Designer / CRO Specialist, and Ecommerce Specialist to execute the ecommerce roadmap and prioritize site improvements.
  • Manage updates to the Integrated Marketing Calendar and track key launches and onsite moments.
  • Manage creative requests and partner with Creative, Marketing, Product, and other teams to bring ideas to life onsite.
  • Own or support A/B testing and experimentation, including developing hypotheses, coordinating tests, and analyzing results.
  • Partner with the Ecommerce team to monitor key site performance metrics and use data to identify opportunities across key site experiences and customer funnel touchpoints.
  • Conduct regular site audits and proactively identify opportunities to improve content, UX, merchandising, and conversion.
  • Manage multiple projects and deadlines while maintaining strong attention to detail and QA.

Benefits

  • This is a full-time role based in Los Angeles.
  • We are on a hybrid schedule, with at least three days in the office per week, Tuesdays through Thursdays.
  • The annual compensation range for this role is $67,000 - $95,000.
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