E-Commerce Operations Specialist

Poseidon Brands•Fayetteville, AR

21h•Onsite

About The Position

We are looking for a smart, analytical, and adaptable E-Commerce Operations Specialist to work closely with the owner of a growing e-commerce and manufacturing company. This is an intentionally broad role for someone who wants to learn how an e-commerce business actually operates. You will gain hands-on experience across Amazon, digital advertising, analytics, SEO, product listings, creative content, reporting, and business operations. A major purpose of this position is to help monitor the business, identify problems and opportunities, investigate what is happening, and complete projects that would otherwise require the owner's time. You do not need to already be an expert in Amazon, advertising, or e-commerce. We are more interested in finding someone who is analytical, curious, organized, comfortable with technology, and capable of learning quickly. This role is designed to provide broad exposure to the business during your first 6–12 months. As you develop experience and demonstrate your strengths, there may be an opportunity to move into a more specialized position with increased responsibility and compensation. Potential areas of specialization could include: Amazon advertising and marketplace growth, Business analytics and reporting, E-commerce management, SEO and listing optimization, Creative and content strategy, Operations and process improvement, Automation and systems. The specific path will depend on your performance, interests, abilities, and the needs of the business.

Requirements

Analytical and enjoy working with numbers and data
Highly organized and detail-oriented
Notice when something does not look right and want to understand why
Learn new software and systems quickly
Comfortable working with spreadsheets
Can research and investigate problems independently
Communicate clearly and can summarize what you find
Comfortable managing several different types of projects
Enjoy variety rather than doing exactly the same task every day
Willing to jump in and help where needed
Interested in e-commerce, Amazon, digital marketing, analytics, or business operations
A college degree is not required. We care more about your ability to learn, solve problems, and take initiative than about a specific educational background.

Nice To Haves

Amazon Seller Central
Amazon PPC or digital advertising
E-commerce marketplace management
Excel or Google Sheets
Business reporting or data analysis
SEO or keyword research
Product listing optimization
Shopify, Etsy, Walmart Marketplace, or eBay
Graphic design or creative project coordination
Inventory or fulfillment operations
Manufacturing or production
AI tools and automation

Responsibilities

Reviewing Amazon sales and advertising performance
Helping manage and optimize Amazon PPC campaigns
Identifying campaigns, products, keywords, or metrics that need attention
Monitoring sales, conversion rates, advertising costs, inventory, and profitability
Creating and maintaining recurring reports and dashboards
Investigating unexpected changes in business performance
Improving Amazon and other marketplace product listings
Performing keyword research and SEO analysis
Helping improve product titles, descriptions, images, video, and A+ Content
Researching competitors and marketplace opportunities
Assisting with new product launches and existing product optimization
Coordinating projects with designers, photographers, freelancers, vendors, and other team members
Helping improve internal processes and documentation
Working with Amazon, Etsy, Shopify, Walmart, eBay, and other e-commerce platforms
Using Excel, spreadsheets, software, and AI tools to improve efficiency
Researching problems and presenting relevant information so decisions can be made quickly
Assisting with production or fulfillment during occasional busy periods
Taking on a variety of business projects based on current priorities