Jewelry Television - E-Commerce Marketplace Specialist

America's Collectibles Network, Inc•Knoxville, TN

About The Position

Jewelry Television (JTV) is seeking an ambitious, highly motivated E-Commerce Marketplace Specialist to help build and scale its marketplace business across Amazon, Walmart, TikTok Shop, and emerging channels. The role owns the execution work that keeps marketplace operations running and assists in developing new revenue streams. It offers an opportunity to build on the operational foundation of a role that has driven significant growth for JTV. The specialist creates and maintains product listings and content, compiles reporting and data, supports marketplace operations, and administers platform activities. The position reports to the Manager of Marketplace Accounts. JTV is a leading U.S. jewelry and gemstone retailer with a 33-year history and an omni-digital strategy that includes live programming, e-commerce, and social media. JTV is an Equal Opportunity Employer, an E-Verify employer, and participates in the Tennessee Drug-Free Workplace Program.

Requirements

Entrepreneurial mindset, ownership of problems, and motivation to build and grow rather than simply maintain.
Curiosity about e-commerce and interest in understanding how and why things work.
Strong attention to detail and ability to accurately execute high-volume, repetitive tasks.
Ability to prioritize and execute across multiple marketplace platforms.
Proficiency with spreadsheets, including Excel, and general computer literacy.
Comfort using AI tools, including Claude and Google AI Studio.
Clear written communication skills.
Comfort with ambiguity and an independent, resourceful approach to figuring things out.

Nice To Haves

Prior experience with Amazon Seller Central, Walmart Marketplace, or similar e-commerce platforms.
Familiarity with product listing optimization, SEO, or content writing.
Experience with basic advertising or performance metrics such as ACoS and TACoS.
Background in retail, e-commerce, or purchase order/inventory administration.
Demonstrated initiative in identifying and addressing inefficiencies or pursuing opportunities, including outside formal job responsibilities.

Responsibilities

Write and format titles, bullet points, and product descriptions for new SKUs according to established keyword and content strategy.
Build infographics using the established house style guide.
Perform routine listing maintenance, including fixing errors, checking character-count compliance, and updating attributes.
Compile weekly executive reporting decks and organize the underlying data.
Run ASIN-level data pulls for management review and analysis.
Build year-over-year comparison workbooks, including for holiday and promotional period actuals.
Enter and track purchase order data.
Coordinate bi-weekly FBA shipment logistics.
Manage tier-1 support cases, such as routine error codes and listing suppressions, and escalate complex issues as needed.
Administer and track sample requests; management retains final approval of inventory allocation.
Monitor competitor pricing and flag notable changes for management review.
Monitor reviews and feedback across platforms.
Load approved promotions into each platform's promotional calendar.

Benefits

Medical, dental, and vision coverage.
401(k) matching.
Personal and vacation accrual policy.
Employee discount on JTV products.
Access to a 24-hour private fitness center for employees and their immediate family.
Employee park with walking trail, Frisbee golf, and volleyball.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume