E-Commerce Marketplace Specialist

Apres Nail•City of Industry, CA
•$65,000 - $75,000

About The Position

The E-Commerce Marketplace Specialist manages day-to-day operations for the Amazon US marketplace, including listings, catalog accuracy, promotions, inventory, reporting, and marketplace performance. The role works with internal teams and Amazon Seller Support to resolve operational and account issues, coordinate launches and merchandising activities, and improve discoverability, conversion, and overall marketplace growth. The specialist monitors sales, traffic, conversion, advertising, and inventory metrics; prepares regular reports; and provides actionable insights. The role also coordinates with the Paid Media team and collaborates across marketing, operations, supply chain, finance, and customer service.

Requirements

  • At least 2 years of hands-on experience managing Amazon Seller Central accounts.
  • Strong understanding of Amazon marketplace operations, catalog management, and FBA.
  • Experience creating and optimizing Amazon listings, including keyword research and content management.
  • Familiarity with Amazon Brand Registry, A+ Content, and Brand Store management.
  • Working knowledge of Amazon inventory management and fulfillment processes.
  • Familiarity with Amazon Advertising metrics and reporting.
  • Strong understanding of marketplace KPIs, including sales, conversion rate (CVR), click-through rate (CTR), ACOS, TACOS, ROAS, and inventory health metrics.
  • Advanced proficiency in Excel or Google Sheets.
  • Strong analytical, organizational, and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple priorities and deadlines in a fast-paced environment.

Nice To Haves

  • Experience with marketplace tools such as Helium 10, Jungle Scout, Data Dive, or similar analytics platforms.

Responsibilities

  • Manage day-to-day operations of the Amazon US marketplace.
  • Create, optimize, and maintain product listings, including keyword research and enhancements to product detail pages, A+ Content, Brand Store assets, and backend search terms.
  • Monitor account health, customer feedback, listing suppressions, compliance notifications, and catalog issues.
  • Troubleshoot listing, catalog, and operational issues with Amazon Seller Support.
  • Coordinate coupons, deals, virtual bundles, seasonal campaigns, product launches, and merchandising initiatives.
  • Identify opportunities to improve product discoverability, conversion rates, and marketplace performance.
  • Coordinate with the Paid Media team on advertising initiatives in relation to launches, promotions, inventory availability, and marketplace priorities.
  • Monitor advertising performance and assist with reporting on sales, traffic, conversion rate, TACOS, and ROAS.
  • Create and manage FBA shipments and replenishment plans.
  • Monitor inventory levels with operations and demand planning teams to help prevent stockouts and excess inventory.
  • Track inventory health, stranded inventory, and reimbursement opportunities.
  • Conduct regular catalog audits to support listing accuracy, brand consistency, and compliance.
  • Support new product setup, variation management, and catalog maintenance.
  • Pull, organize, and analyze marketplace performance data.
  • Prepare weekly and monthly reports covering sales performance, inventory health, advertising metrics, and business trends.
  • Monitor marketplace KPIs, including revenue, traffic, conversion rate, TACOS, ROAS, and inventory performance.
  • Provide actionable insights and recommendations to improve sales, operational efficiency, and marketplace growth.
  • Collaborate with marketing, operations, supply chain, finance, and customer service teams on marketplace initiatives.
  • Assist with forecasting, promotional planning, and product launch execution.
  • Support special projects and marketplace initiatives as assigned.
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