E-Commerce Marketplace Operations Specialist

Aroma360•Miami, FL

3d•Onsite

About The Position

Aroma360 is a boutique Scent Marketing and Branding company that specializes in providing the highest-quality essential oil-based scenting solutions to businesses and individuals all around the world. As the only full-service scent company, Aroma360 guides clients from concept and development to strategic implementation while priding themselves on exceptional customer service every step of the way. Aroma360 is continuously raising the bar for healthy scenting solutions in the industry! We are seeking an E-Commerce Marketplace Operations Specialist to own and optimize our marketplace operations across Amazon, TikTok Shop, and other e-commerce channels. This individual will be responsible for managing Seller Central operations, marketplace fulfillment, inventory flow, shipment creation, and production coordination to ensure seamless order execution and inventory accuracy. This role is ideal for someone who has hands-on Amazon marketplace experience, thrives in a fast-paced environment, and enjoys building scalable operational processes.

Requirements

2+ years of hands-on experience with Amazon Seller Central
Direct experience managing FBA and/or FBM shipments
Strong understanding of inventory management, replenishment planning, and fulfillment operations
Experience working cross-functionally with warehouse teams, vendors, or manufacturers
Ability to troubleshoot operational issues and make quick, data-driven decisions
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment

Nice To Haves

Experience with TikTok Shop or other marketplace platforms
Experience working with 3PL providers
Background in e-commerce operations, supply chain, consumer goods, or manufacturing
Experience with inventory or ERP systems

Responsibilities

Manage daily operations within Amazon Seller Central , including order management, shipment creation, inventory monitoring, and operational issue resolution
Create and manage FBA and FBM inbound/outbound shipments
Monitor inventory levels across marketplace channels and proactively prevent stockouts or fulfillment disruptions
Reconcile inventory discrepancies, shipment variances, and receiving issues
Coordinate with warehouse teams to ensure accurate receiving, storage, labeling, picking, packing, and shipping
Support marketplace expansion across TikTok Shop and emerging sales channels
Coordinate with suppliers and manufacturers on production timelines, inventory replenishment, and product availability
Ensure all shipments meet marketplace compliance, packaging, and labeling requirements
Track shipment performance and resolve carrier, fulfillment, or delivery exceptions
Identify operational inefficiencies and implement process improvements across fulfillment and supply chain workflows