e-Commerce Specialist

Dynamic Lifecycle Innovations • Onalaska, WI

7h • Onsite

About The Position

As an e-Commerce Specialist at Dynamic Lifecycle Innovations, you’ll help set item values and create listings using a multichannel sales tool across platforms like Amazon and eBay. You’ll also manage sold inventory, ship items, and support customers before and after the sale—delivering a great experience every step of the way.

Requirements

• 1 year of customer service experience
• Intermediate computer skills
• Strong written and verbal communication skills
• Excellent customer service skills
• Strong work ethic
• Willingness to learn
• Basic math skills
• High attention to detail

Nice To Haves

• Knowledge of the value of electronics
• Critical thinking and problem-solving skills
• Ability to track numbers and recognize units that have value
• Knowledge of eBay selling

Responsibilities

• Gather relevant information from technicians and the ERP system
• Determine value of items using comparison tools and resources
• Photograph items and draft accurate, appealing descriptions
• Clean, prepare, and package items for shipment
• Answer customer inquiries, post-sale questions, returns, and refunds
• Effectively construct build-to-order materials
• Audit material at each stage
• Ensure accuracy within listings and materials
• Provide miscellaneous support tasks as needed

Benefits

• 3 weeks of paid vacation in year one (4 weeks in year two!)
• 8 paid holidays
• Health benefits start on the 1st of the month after you’re hired
• 401k match
• Education reimbursement
• Career development
• Quarterly Profit Sharing
• Pay Increase Opportunity Twice Per Year!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees