E-Commerce Lead

Albertsons•Los Lunas, NM

About The Position

The E-Commerce Lead supervises e-commerce team members and supports the department’s daily operations. The role focuses on providing attentive guest service, ensuring accurate and efficient order selection, managing workload and product availability, and helping team members meet operational goals. The lead also assists with staffing, training, scheduling, performance management, and maintaining guest and team member safety.

Requirements

  • High school diploma or equivalent.
  • Ability to perform physical aspects of the job, including bending, squatting, lifting, climbing, and walking.
  • Ability to lift up to 70 pounds and stand for extended periods, up to six hours.
  • Ability to function as a team member and get along with others.
  • Ability to accept supervisory coaching related to performance, work habits, and attitude.

Responsibilities

  • Acknowledge, greet, and engage guests who enter the area or department.
  • Assist with training, scheduling, and performance management of e-commerce team members, including discipline and separations.
  • Help source, interview, and select e-commerce team members.
  • Supervise order selection and ensure processes are followed to maximize efficiency.
  • Select the highest-quality product offerings for StreetSide guests and help ensure product meets guest demand effectively.
  • Set daily operational goals and communicate them to team members to build buy-in.
  • Monitor product movement and notify the Grocery team when ordering adjustments are needed.
  • Assist the e-commerce team with workload management, monitor out-of-stocks, and check product substitutions when necessary.
  • Support overall guest and team member safety.
  • Designate and assign trainers as necessary.
  • Greet and speak politely with every guest on the premises.
  • Perform other duties as requested or required by management.

Benefits

  • Competitive wages paid weekly.
  • Associate discounts.
  • Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k).
  • Time off, including vacation, holidays, and sick pay; eligibility requirements apply.
  • Leaders invested in training, career growth, and development.
  • An inclusive work environment with talented colleagues who reflect the communities served.
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