E-Commerce Commercial Director

AutoZone•Memphis, TN

10h

About The Position

AutoZone’s Commercial Digital Experience team is the engine behind how professional repair shops interact, order, and grow with us. We design and deliver the digital tools that power our B2B customers—from online ordering to mobile apps to integrated shop management systems. Our mission is simple: create a seamless, intuitive, and revenue‑driving digital ecosystem for every Commercial customer. As the Director of Commercial Ecommerce (Digital Experience), you’ll own the full digital lifecycle for AutoZone’s Commercial customers. You’ll guide the vision, roadmap, and execution for AutoZonePro’s desktop and mobile platforms, 3rd‑party integrations, onboarding experiences, and digital adoption strategies. You’ll collaborate closely with IT, National Accounts, Commercial Marketing, and Pricing to ensure our digital tools not only meet customer needs but also drive measurable revenue growth. This is a high‑visibility, high‑impact role leading a team of managers and influencing stakeholders across the organization. You’ll blend product leadership, operational excellence, and customer‑centric thinking to elevate the digital experience for thousands of professional shops nationwide. Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.

Requirements

Online application is required.

Responsibilities

Own the full digital lifecycle for AutoZone’s Commercial customers.
Guide the vision, roadmap, and execution for AutoZonePro’s desktop and mobile platforms, 3rd‑party integrations, onboarding experiences, and digital adoption strategies.
Collaborate closely with IT, National Accounts, Commercial Marketing, and Pricing to ensure digital tools meet customer needs and drive measurable revenue growth.
Lead a team of managers and influence stakeholders across the organization.
Blend product leadership, operational excellence, and customer-centric thinking to elevate the digital experience for thousands of professional shops nationwide.