ECOM CLERK

SOUTHERN OREGON GOODWILL INDUSTRIES•Medford, OR

4d•$16 - $16•Onsite

About The Position

The E-Commerce Clerk processes donated merchandise for online sale and supports e-commerce operations at Southern Oregon Goodwill. The role involves sorting and scanning items, researching and listing merchandise online, preparing products for shipment, and processing donated jewelry for distribution to retail locations. The position supports Goodwill’s mission of enabling employment and funding job training and employment programs for people facing barriers to work. The work is performed primarily indoors in a climate-controlled space, with occasional work outdoors in varying weather conditions. Local and regional travel is required. This is a part-time, day-shift position in Medford, Oregon, with a listed pay rate of $16.05 per hour.

Requirements

Two years of progressively relevant work experience.
Ability to perform the essential functions of the job satisfactorily, with or without reasonable accommodation.
Ability to speak and understand English sufficiently to read and understand materials and communicate with customers and coworkers.
Ability to efficiently perform multiple tasks simultaneously and work at a hectic pace with irregular short deadlines and a limited number of critical or unusual situations.
Ability to work without direct supervision and organize workflow for optimal output.
Ability to interact effectively with customers, particularly via email, and resolve problems in a timely, effective, and respectful manner.
Ability to operate standard office equipment and material handling equipment, including a hand truck and pallet jack.
Ability to perform simple mathematical calculations.
Knowledge of modern office procedures, methods, and computer equipment.
Knowledge of English usage, spelling, grammar, and punctuation, and basic math.
Knowledge of the Internet, online auction selling, and online research.
Knowledge of postal and other shipping methods.
Knowledge of filing and record-keeping procedures and basic report preparation.
Ability to meet the stated physical demands, including lifting, carrying, pushing, and pulling items and equipment.

Nice To Haves

Experience in shipping and receiving, inventory control, and online customer service is highly desirable.

Responsibilities

Scan item codes using computerized scanner equipment, including for books and other items, and sort items according to guidelines.
Process and distribute donated jewelry to retail locations.
Clean and prepare items and written descriptions; photograph and measure items; determine shipping weight and appropriate shipping options.
Upload pertinent item information to online sale sites.
Research, prepare, and list donated items on online auction or sale sites.
Retrieve items, prepare packing slips, package items, and prepare them for shipping.