E-Commerce Clerk - Shipping

Goodwill Industries of the Summit•Charleston, WV

1d•Onsite

About The Position

Responsible for the accurate shipment and tracking of books/media, as well as safe packaging, shipping, and tracking of a variety of collectibles. This role involves printing and sorting daily orders, pulling items to be shipped, providing shipping quotes, selecting appropriate packaging to minimize DIM weight, and ensuring orders are complete and correct. The clerk will also be responsible for notifying the eCommerce Supervisor of any damages or problems, packaging shipments to minimize damage risk, generating shipping and return labels, and informing the supervisor when supplies are needed. Additionally, the role requires taking responsibility for the safety and security of merchandise in the assigned area, keeping the work area clean and safe, and performing other miscellaneous duties as assigned.

Requirements

High school diploma or GED equivalent preferred.
Previous shipping experience preferred.
Basic knowledge of Microsoft Office applications, such as Word and Outlook, as well as a basic understanding of computer software and hardware, required.
Must have ability to work independently with minimal instruction and/or direction.

Responsibilities

Print and sort daily orders.
Pull items to be shipped when necessary.
Provide shipping quotes when requested.
Select appropriate box size and packaging materials to minimize DIM weight.
Ensure orders shipped are complete and correct.
Notify eCommerce Supervisor of any damages or problems with shipment.
Package shipments in such a way as to minimize risk of damage.
Generate shipping labels and return labels.
Notify eCommerce Supervisor in a timely manner when any supplies are needed.
Take responsibility for safety and security of merchandise in assigned area; keep working area clean, neat and in safe condition.
Work independently with minimal instruction and/or direction from supervisor.
Perform other miscellaneous duties as assigned.