e-Billing Assistant (Hybrid)

RR Donnelley•Wheeling, WV
•Hybrid

About The Position

RRD is hiring an e-Billing Assistant for its Wheeling, West Virginia office. The role supports monthly electronic invoice and accrual submissions to clients through various e-billing platforms, audits e-billed invoices, and communicates rejections to account owners. The assistant works closely with Billing Analysts to help ensure timely and accurate client billing and reporting. The schedule is Monday through Friday, 9:00 a.m. to 6:00 p.m. The position requires attention to detail, organization, communication, and the ability to work effectively in a fast-paced, cross-functional environment while handling sensitive matters confidentially.

Requirements

  • High school diploma required.
  • Basic understanding of e-billing processes and systems, with willingness to learn and grow in this area.
  • Proficiency in Microsoft Office applications, particularly Excel.
  • Strong verbal and written communication and interpersonal skills.
  • Ability to adapt to a fast-paced work environment.
  • Strong attention to detail and good organizational and time-management skills.
  • Ability to multitask and meet stringent deadlines in a fast-paced environment.
  • Ability to perform well in a diverse, cross-functional team and interface effectively with internal management, peers, vendors, and client staff.
  • Self-starter with a high level of initiative.
  • Ability to handle sensitive matters professionally and confidentially.

Nice To Haves

  • College-level Accounting courses or an Accounting degree.
  • At least one year of office experience in a law firm or professional organization is preferred.
  • Eagerness to learn and contribute to team initiatives.

Responsibilities

  • Submit electronic bills through Hub or directly to third-party sites.
  • Assist with basic analyses and audits of e-billed invoices.
  • Collaborate with team members on invoice resubmissions.
  • Populate, maintain, and update assigned client data in the billing system.
  • Submit client accruals for e-billed matters.
  • Ensure client-specific e-billing needs are met while adhering to company policies.
  • Perform other required duties as assigned.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Disability insurance
  • 401(k) with company match
  • Life insurance
  • Voluntary supplemental insurance coverage
  • Parental leave
  • Adoption assistance
  • Tuition assistance
  • Employer and partner discounts
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