Dyno Technician

Empire Southwest•Mesa, AZ

9d•$23 - $33•Onsite

About The Position

Empire Southwest is seeking a Dyno Technician to troubleshoot, repair, recondition, and service Caterpillar and other Empire allied machines, systems, and power train components in a shop environment. The role involves diagnosing malfunctions and failures in electrical, hydraulic, and power train components, and identifying root causes using electronic tools, schematics, and other troubleshooting methods. The technician communicates equipment conditions, machine status, and recommendations to clients, associates, and management. This is an in-shop, second-shift position. The schedule will be provided by the leader. The stated hourly salary range is $23.20–$33.18; the specific rate and position grade will depend on applicable differentials and the candidate’s experience and skill. The position may require overtime and travel to remote locations. It is designated as safety-sensitive.

Requirements

At least six months of related experience in a similar role and environment.
High school diploma or GED.
Current, valid driver’s license.
Ability to speak, read, write, and comprehend English.
Successful completion of the eTRAIN skills assessment.
Excellent client service skills.
Ability to keep safety a priority in the work environment.
Basic computer and internet knowledge, including knowledge of scanning and diagnostic tools.
Knowledge and skills to operate and understand diagnostic equipment, including computerized instrumentation.
Knowledge of CAT machine components and systems.
Ability to communicate verbally and in writing about equipment conditions, problems, recommendations, and repair processes to associates, clients, and management.
Ability to work cooperatively and communicate effectively.
Appropriate manner, conduct, and grooming in accordance with company policy.
Acceptable attendance to meet company standards and requirements.
Ability to regularly sit, use hands, talk or hear, stand, walk, reach, climb or balance, and stoop or kneel.
Ability to lift and/or move up to 60 pounds.
Required close, distance, and peripheral vision.
May be required to operate a forklift with appropriate certifications.

Nice To Haves

At least five years of heavy equipment technician experience, preferably in a dealership environment.
Caterpillar work experience.
Dyno experience on transmissions and brake systems.

Responsibilities

Troubleshoot and diagnose equipment malfunctions and failures.
Repair, recondition, and maintain equipment and components.
Maintain good client relations and support corporate marketing objectives.
Prepare service reports.
Plan and control the cost of repair jobs.
Keep company equipment clean and orderly.
Work safely and comply with applicable safety policies, company policies, procedures, and standards.
Learn and use Empire, Caterpillar, and allied product procedures and systems.
Maintain a current MSHA card if the work area requires it.
Provide on-the-job training to technicians and helpers as assigned.
Make warranty recommendations.
Communicate with appropriate individuals to clarify instructions or discuss the scope or progress of a job.
Work overtime as needed.
Travel to remote locations as needed.
Perform other related duties as assigned.
Work within and promote corporate values.
Own and maintain required personal tools.