Dynamic Scheduler Specialties Maywood

Trinity Health•Maywood, IL
•$21 - $26

About The Position

Loyola Medicine is seeking a Dynamic Scheduler to schedule patient appointments in accordance with orders, urgency of care, and patient convenience, involving multiple sites when appropriate. The role monitors physicians’ schedules daily to optimize physician schedules, uses insurance verification procedures to support maximum reimbursement and correct payment, and uses clinical, registration, and scheduling software systems while learning new systems as needed. The scheduler efficiently manages a high volume of telephone calls and uses customer service skills when answering calls, with a stated target of maintaining 95% for customer telephone skills. This is a part-time position of approximately 20 hours per week, on a day shift, Monday through Friday. The listed compensation range is $21.12–$25.53 per hour; actual compensation may vary based on experience, qualifications, education, location, licensure or certification requirements, and comparisons to colleagues in similar roles. Applicants must be authorized to work for any employer in the U.S.; visa sponsorship is unavailable.

Requirements

  • Associate degree or equivalent training acquired via work experience or education.
  • Minimum of 3 years of previous job-related experience.
  • Applicants must be authorized to work for any employer in the U.S.; the employer is unable to sponsor an employment visa.

Nice To Haves

  • Bachelor’s degree or equivalent training acquired via work experience or education.
  • Minimum of 3 years’ experience as a Service Rep is highly preferred.
  • Minimum of 3 years’ training in a general administrative, business, healthcare, or related field.

Responsibilities

  • Schedule patient appointments in conjunction with orders, urgency of care, and patient convenience, involving multiple sites when appropriate.
  • Monitor physicians’ schedules daily for optimal physician scheduling.
  • Use insurance verification procedures to ensure maximum reimbursement and correct payment.
  • Use clinical, registration, and scheduling software systems, and learn new systems as required.
  • Efficiently and effectively manage a high volume of telephone calls to the service area.
  • Answer calls using telephone customer service skills and maintain 95% for customer telephone skills.

Benefits

  • Medical, dental, and vision benefits starting on the first day.
  • Competitive wages.
  • Great work atmosphere.
  • 403(b).
  • Life insurance.
  • Employee Assistance Program.
  • Employee discounts.
  • Flexible Spending Account.
  • Paid Time Off.
  • Tuition reimbursement.
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