Service Rep Imaging Maywood

Trinity Health•Maywood, IL

About The Position

The Front Desk Service Rep at Loyola Medicine supports a positive patient experience and efficient clerical operations in a physician practice. The role welcomes patients, manages phone inquiries and appointment scheduling, registers patients and verifies their information and insurance, and assists with check-out, referrals, and future appointments.

Requirements

  • GED or high school education required.
  • At least one year of work history required.
  • Applicants must be authorized to work for any employer in the United States; employment visa sponsorship is unavailable.

Nice To Haves

  • Associate's degree preferred.
  • Experience in general administration, business, healthcare, or a related field is highly preferred.

Responsibilities

  • Welcome and assist patients as they enter the physician practice.
  • Answer office phones professionally, schedule appointments, and address caller inquiries.
  • Make outbound calls to schedule and confirm patient appointments.
  • Check in patients, collect accurate demographic information, enter data into the electronic system, and verify insurance details.
  • Assist patients with check-out, provide guidance on referral processing, and schedule future appointments.

Benefits

  • Medical, dental, and vision benefits beginning on the first day
  • Competitive wages
  • 403(b)
  • Employee Assistance Program
  • Employee discounts
  • Tuition reimbursement
  • Great work atmosphere
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