DWM Records Manager (Office of Procurement)

City of Atlanta • Atlanta, GA

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About The Position

The Records Manager is responsible for ensuring systematic control of the Department of Watershed Management’s records from their creation to final disposition in accordance with all applicable legal, operational, technical, and historical requirements in a cost-effective manner. Leads process improvement efforts using data-driven methods to enhance overall quality and compliance. Collaborate effectively with internal divisions, maintaining strong communication regarding open records requests, records retention, and compliance. This position manages the preservation of the Department of Watershed Management’s records and Open Records Requests (ORRs) in collaboration with directions received from the Office of Transparency and the Legal Department.

Requirements

• Knowledge of physical and electronic records management systems and practices
• Experience with document imaging and digitization processes
• Proficiency in data management and archival software
• Strong understanding of relevant laws, compliance and regulations
• Excellent time management, organizational and analytical skills
• Ability to handle confidential and sensitive information responsibly
• Strong communication and interpersonal skills
• Ability to develop and implement effective recordkeeping systems
• Proficiency in Microsoft Office Suite
• Strong problem-solving and critical thinking skills
• Ability to work independently and collaboratively
• Bachelor’s degree in business/public administration or related field and three (3) years of records management of archiving experience; or any equivalent combination of education, training and experience this provides the requisite knowledge, skills and abilities for this job (an additional 4 years of work experience can substitute for the required degree).

Nice To Haves

• Three (3) plus years of records management experience.

Responsibilities

• Develop and implement records management policies and procedures
• Ensure records compliance with legal, regulatory, and department’s requirements
• Oversee the storage, cataloging, and retrieval of records
• Collaborate with IT staff to manage digital records systems
• Conduct regular audits of records management processes
• Train staff on Records Management and Open Records Requests (ORRs) procedures
• Manage and oversee the lifecycle of records, from creation to disposal
• Coordinate with various departments to ensure records are maintained accurately
• Establish and maintain a records retention schedule
• Handle sensitive or confidential records with utmost discretion
• Develop strategies for disaster recovery and risk management related to records
• Provide support for information governance initiatives
• Maintain metadata for records to facilitate easy retrieval
• Ensure the security and integrity of records through quality checks
• Serves as the primary point of contact for all open records requests (ORRs).
• Coordinates with legal counsel to review sensitive or exempt information for ORRs.
• Enhances organizational transparency and accountability.
• May supervise, direct and evaluate assigned staff, handling employee concerns and problems, directing work, scheduling, and counseling, disciplining and completing employee performance appraisals.
• May perform other duties as assigned.

Benefits

• The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran’s status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager