About The Position

Mercier Consultancy Group is seeking a Dutch-speaking Croupier for an online casino role in Madrid, Spain. The position involves delivering an immersive, high-quality gaming experience to Dutch-speaking clientele in a live studio environment. The croupier communicates with players in Dutch, follows industry regulations and internal compliance protocols, and works with the technical team to support smooth, high-quality streaming operations. The role requires flexibility to work rotating morning, afternoon, and night shifts.

Requirements

  • Fluency in spoken Dutch.
  • Conversational-level English.
  • A service-minded personality and willingness to learn.
  • Strong work ethic and a sense of responsibility toward colleagues.
  • Holder of an EU passport; an ID card is not accepted.
  • Flexibility to work three rotating shifts: morning, afternoon, and night.

Responsibilities

  • Deliver professional and engaging gaming experiences in a live studio environment.
  • Maintain high standards in interactions with customers.
  • Communicate fluently with players in Dutch to build rapport and ensure satisfaction.
  • Follow industry regulations and internal compliance protocols.
  • Collaborate with the technical team to support smooth, high-quality streaming operations.
  • Maintain a clean, high-energy gaming-floor environment.
  • Participate in regular training sessions to develop professional skills.

Benefits

  • Monthly performance bonus.
  • Fully paid flight ticket.
  • 26 days of accommodation.
  • Help with Spanish documents.
  • One-time €1,500 relocation bonus.
  • Relocation Concierge support with documentation, housing, and settling-in.
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