Dunkin Donut Clerks

LITTLE GENERAL STORE INC•Charleston, WV

About The Position

Dunkin Donut Clerks prepare and serve food and beverages while providing guest-focused service in accordance with brand standards, recipes, and systems. They take orders at the drive-thru or front counter, handle payments when applicable, assemble and package orders, and meet speed-of-service standards while ensuring order accuracy. Clerks maintain clean and organized workstations, equipment, service and guest areas, and stock rooms, including refrigerated areas. They also stock workstation supplies and communicate effectively with guests, managers, and coworkers.

Requirements

Work well and interact respectfully with others.
Respond positively to coaching and feedback.
Communicate with team members.
Be fluent in English.
Have basic computer skills.
Be capable of counting money and making change.
Be able to operate restaurant equipment; minimum age requirements may apply.

Responsibilities

Follow brand standards, recipes, and systems.
Follow food safety, safety, and sanitation guidelines and comply with applicable laws.
Prepare food and beverages according to brand standards.
Assemble and package guest orders.
Understand the menu, including limited-time offers and promotions, and answer guest questions.
Maintain a clean and organized workstation and work environment.
Clean equipment, service areas, and guest areas.
Stock workstation items such as cups and lids.
Take orders at the drive-thru or front counter and handle payments when applicable.
Meet speed-of-service standards while delivering accurate orders.
Serve and communicate with guests and maintain a guest-focused culture.
Communicate effectively with managers, coworkers, and team members.
Organize and maintain stock room and refrigerated areas.
Provide great guest service and resolve guest issues.
Execute restaurant standards and marketing initiatives.
Handle POS transactions and payments accurately.