Dunkin Baker - Over Night

Paradies Lagardère•Greer, SC

3d•Onsite

About The Position

The Team Member is responsible for daily execution of the company’s Mission Statement by providing First Class Service to internal and external guests. The role helps create a friendly environment by greeting and acknowledging guests, maintaining product knowledge, providing assistance, and making product suggestions through suggestive selling. The position has a strong focus on assisting guests with food and beverages. The Overnight Baker at Dunkin’ is also responsible for product preparation and presentation, educating guests about vendor products and coffee, processing point-of-sale transactions, maintaining a clean and organized work environment, restocking and assisting with inventory, and following company standards and applicable food-safety laws and regulations.

Requirements

High school diploma or GED.
Knowledge of math for calculating costs, making change, and following cash-handling procedures.
Ability to work unsupervised for extensive periods and demonstrate good judgment when dealing with guests.
Good communication skills and ability to work independently and with other team members.
Flexibility to work nights and weekends, and various shifts in a 7/365 team-oriented environment.
Excellent customer-service skills and ability to communicate effectively.
Self-starter able to prioritize and handle multiple tasks simultaneously.
Ability to adapt to changing priorities and unexpected situations.
Proficiency in reading and writing.
Ability to lift at least 25 pounds and perform essential functions including standing, bending, reaching, climbing a ladder, and walking long distances.

Nice To Haves

Food and beverage experience is preferred but not required.

Responsibilities

Exceed First Class Service standards and behavior with every guest, business partner, and peer.
Treat guests and peers in accordance with company core values and regularly use established store communication.
Process point-of-sale transactions quickly and efficiently while complying with cash-handling and loss-prevention procedures.
Maintain the highest standards for product preparation and presentation.
Educate guests about vendor products and demonstrate knowledge of coffee.
Build guest loyalty and enhance selling skills using available training materials.
Maintain a clean, organized work environment free of safety hazards, including removing trash, sweeping, mopping, and washing dishes.
Restock and assist with inventory as needed.
Execute merchandising standards consistent with company standards.
Comply with applicable local, state, and federal laws and regulations, including food-safety requirements.
Perform other duties as assigned.