Dunkin Baker - Over Night

Retail and Dining Positions•Greer, SC

2d•Onsite

About The Position

The Baker is responsible for executing the company’s mission by providing first-class service to internal and external guests. The role supports a friendly guest environment through greetings, product knowledge, assistance with product decisions, and suggestive selling, with a strong focus on food and beverage. The position prepares and presents products to company standards, processes point-of-sale transactions, maintains a clean and safe work area, restocks products, and assists with inventory. The Baker also educates guests about vendor products and coffee, follows food-safety requirements, and performs other duties as assigned. The role is based at GSP Airport and requires overnight work, flexibility for nights and weekends, and the ability to work various shifts in a team-oriented operation.

Requirements

High school diploma or GED.
Knowledge of basic math for calculating costs, making change, and handling cash.
Ability to work unsupervised for extended periods and demonstrate good judgment when interacting with guests.
Good communication skills and ability to work independently and with other team members.
Flexibility to work nights and weekends and various shifts in a 7/365 team-oriented environment.
Excellent customer-service skills and effective communication ability.
Self-starter with the ability to prioritize and handle multiple tasks simultaneously.
Ability to adapt to changing priorities and unexpected situations.
Proficiency in reading and writing.
Ability to lift at least 25 pounds and perform essential duties involving standing, bending, reaching, climbing a ladder, and walking long distances.

Nice To Haves

Food and beverage experience.

Responsibilities

Provide first-class service to guests, business partners, and peers in accordance with company values.
Greet and acknowledge guests, maintain product knowledge, assist with product decisions, and use suggestive selling methods.
Process point-of-sale transactions efficiently while following cash-handling and loss-prevention procedures.
Maintain high standards for product preparation and presentation.
Educate guests about vendor products and demonstrate knowledge of coffee.
Build guest loyalty and improve selling skills using available training materials.
Maintain a clean, organized work environment free of safety hazards, including removing trash, sweeping, mopping, and washing dishes.
Restock products and assist with inventory as needed.
Execute merchandising standards consistent with company standards.
Comply with applicable local, state, and federal laws and regulations, including food-safety requirements.
Perform other duties as assigned.