Dual-Role Scheduling Coordinator / Behavior Technician
About The Position
The Dual-Role Scheduling Coordinator / Behavior Technician supports administrative operations and direct clinical services. During the first portion of the day, the role assists with scheduling coordination and operational support; in the afternoon and evening, it provides direct Applied Behavior Analysis (ABA) therapy to clients. The position is described as 50% in-home and 50% remote. Scheduling Coordinator hours are 9:30 AM–3:30 PM with a one-hour lunch, followed by Behavior Technician hours from 3:30 PM–6:30 PM. Hours and schedules may vary based on business and client needs.
Requirements
- High school diploma required.
- Strong organizational and time management skills.
- Excellent communication and multitasking abilities.
- Ability to work independently and collaboratively.
- Ability to maintain confidentiality and professionalism in a fast-paced environment.
Nice To Haves
- Bachelor’s degree preferred.
- Active Registered Behavior Technician (RBT) certification preferred, or willingness to obtain it.
- Previous ABA or scheduling/administrative experience preferred.
- Proficiency with Microsoft Office, scheduling systems, and technology platforms.
Responsibilities
- Assist with daily staff and client scheduling coordination.
- Monitor cancellations, schedule changes, and coverage needs.
- Support case planning and scheduling adjustments.
- Communicate professionally with families, staff, and supervisors.
- Assist with authorization tracking and utilization monitoring.
- Help maintain accurate scheduling documentation and systems.
- Respond to scheduling emails, phone calls, and internal communications.
- Collaborate with clinical and operations teams to support efficient service delivery.
- Assist with administrative projects and operational tasks as assigned.
- Provide direct 1:1 ABA therapy services to clients.
- Implement individualized treatment plans created by the supervising BCBA.
- Collect accurate session data and complete session documentation.
- Utilize behavior management and skill acquisition strategies.
- Maintain professionalism and rapport with clients and families.
- Follow company policies, ethical standards, and safety procedures.
- Attend required trainings, meetings, and supervision sessions.
- Perform other duties as assigned.
Benefits
- Opportunities for professional growth and advancement.
- Ongoing training and support.
- Collaborative team environment.
- Meaningful impact supporting both operations and client care.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
