Dual Rate Table Games Dealer
About The Position
The Dual-Rate Table Games Dealer is responsible for delivering exceptional guest service while accurately dealing games such as Blackjack, Poker, Craps, and Roulette in compliance with company policies, gaming regulations, and internal controls. In this role, the individual ensures proper handling of chips, cards, dice, and transactions (including buy-ins, payoffs, fills, credits, and color-ups), while maintaining game integrity, recognizing winning and losing bets, and identifying suspicious activity. The dealer must create a friendly and engaging environment, communicate effectively, and uphold professionalism at all times. Expectations also include adhering to Laguna Development Corporation (LDC) core values, maintaining a respectful attitude toward guests and coworkers, acting as a role model, and demonstrating punctuality and flexibility in a fast-paced casino environment. In addition to dealing duties, the dual-rate position requires stepping into a supervisory role when needed, overseeing table operations to ensure compliance with regulations and smooth gameplay. Supervisory responsibilities include supporting and coaching dealers, resolving guest disputes, monitoring performance, ensuring proper pacing and game protection, managing administrative tasks like reports and logs, and assisting with dealer rotations, tournaments, and promotions. The role also involves tracking bankrolls, table drop, and win/loss outcomes, safeguarding gaming equipment, and maintaining strong guest relationships through personalized service.
Requirements
- High school diploma or GED.
- Six months of dealing experience or certification and audition.
- Must obtain a gaming license.
- Must obtain Title 31 certification.
- Must pass a drug screening.
- Strong problem-solving and decision-making abilities.
- Ability to stand for long periods.
- Ability to work in a noisy, smoky environment.
- Flexibility to work nights, weekends, and holidays.
Responsibilities
- Accurately deal games such as Blackjack, Poker, Craps, and Roulette.
- Ensure compliance with company policies, gaming regulations, and internal controls.
- Handle chips, cards, dice, and transactions (buy-ins, payoffs, fills, credits, color-ups).
- Maintain game integrity, recognize winning and losing bets, and identify suspicious activity.
- Create a friendly and engaging environment for guests.
- Communicate effectively and uphold professionalism.
- Adhere to Laguna Development Corporation (LDC) core values.
- Maintain a respectful attitude toward guests and coworkers.
- Act as a role model.
- Demonstrate punctuality and flexibility.
- Oversee table operations in a supervisory capacity when needed.
- Support and coach dealers.
- Resolve guest disputes.
- Monitor dealer performance.
- Ensure proper pacing and game protection.
- Manage administrative tasks such as reports and logs.
- Assist with dealer rotations, tournaments, and promotions.
- Track bankrolls, table drop, and win/loss outcomes.
- Safeguard gaming equipment.
- Maintain strong guest relationships through personalized service.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
