Dual Rate Dealer Floor Supervisor- F/T (36850)
About The Position
This position is responsible for the day-to-day operations of the Table Games. The role involves dealing cards, selling chips, paying customers, collecting bets, and verifying fills/credits. When acting as a Floor Supervisor, the individual must adhere to the Anti-Money Laundering (AML) Program and its regulations, monitor subordinate performance, approve and oversee count table inventory, facilitate chip replenishment, supervise card issuance, instruct personnel on table assignments, handle minor guest complaints, and maintain the integrity of Table Games. The Floor Supervisor also assists the Shift Manager with gaming operations and can perform duties assigned by the Shift Manager. When acting as a Dealer, the individual must perform all duties and responsibilities of a Poker and 21 Dealer, while also adhering to AML regulations. The role directly supervises dealers and carries out supervisory responsibilities in accordance with organizational policies, procedures, and applicable laws. This includes planning, assigning, and directing work; providing input on performance appraisals; rewarding and disciplining employees; and addressing complaints and resolving problems.
Requirements
- Must adhere to all aspects of the Anti-Money Laundering (AML) Program and its regulations, including, but not limited to, Title 31 Cash Transactions, Suspicious Activity Reporting and Customer Identification requirements.
- One or more years' experience and/or training; or equivalent combination of education and experience.
- Must pass Dealer audition and proficiency test.
- Must be able to communicate in English.
- Must possess the ability to differentiate Cheque color and appropriate values of each.
- GAMING EXPERIENCE REQUIRED
Responsibilities
- Deal cards, sell chips, pay customers, collect bets, and verify fills/credits.
- Monitor the performance of subordinates, ensuring adherence to casino policies and procedures.
- Approve and oversee count table inventory at the beginning and end of shifts.
- Facilitate replenishment of chips.
- Supervise issuance of cards.
- Instruct personnel on table assignment.
- Handle minor guest complaints.
- Maintain integrity of Table Games.
- Assist Shift Manager with gaming operations.
- Perform duties assigned by Shift Manager.
- Perform all duties and responsibilities of a Poker and 21 Dealer.
- Plan, assign, and direct work for dealers.
- Provide input on performance appraisals.
- Reward and discipline employees.
- Address complaints and resolve problems.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
