Dual Rate Dealer Floor Supervisor (36852)

Agua Caliente Casinos•Rancho Mirage, CA

1d•Onsite

About The Position

This role is responsible for the day-to-day operations of Table Games, including dealing cards, selling chips, paying customers, collecting bets, and verifying fills/credits. When acting as a Floor Supervisor, the individual will monitor subordinate performance, approve and oversee count table inventory, facilitate chip replenishment, supervise card issuance, instruct personnel on table assignments, handle minor guest complaints, and maintain the integrity of Table Games. They will also assist the Shift Manager with gaming operations and perform duties assigned by the Shift Manager. When acting as a Dealer, the individual will perform all duties and responsibilities of a Poker and 21 Dealer. The role requires adherence to all aspects of the Anti-Money Laundering (AML) Program and its regulations.

Requirements

Must adhere to all aspects of the Anti-Money Laundering (AML) Program and its regulations, including, but not limited to, Title 31 Cash Transactions, Suspicious Activity Reporting and Customer Identification requirements.
One or more years' experience and/or training; or equivalent combination of education and experience
Must pass Dealer audition and proficiency test.
Must be able to communicate in English.
Must possess the ability to differentiate Cheque color and appropriate values of each.
GAMING EXPERIENCE REQUIRED

Responsibilities

Monitors the performance of subordinates, ensuring adherence to casino policies and procedures.
Approves and oversees count table inventory at the beginning and end of shifts.
Facilitates replenishment of chips.
Supervises issuance of cards.
Instructs personnel on table assignment.
Handles minor guest complaints.
Maintains integrity of Table Games.
Assists Shift Manager with gaming operations.
Can perform duties assigned by Shift Manager.
Perform all duties and responsibilities of a Poker and 21 Dealer.
Directly supervises the dealers.
Carries out supervisory responsibilities in accordance with the organizations policies, procedures and applicable laws.
Responsibilities include planning, assigning and directing work; gives input on performance appraisal; rewarding and disciplining employees; addressing complaints and resolving problems.