DTCC Settlements Senior Associate (Hybrid - Flexible Options)

Broadridge•Edgewood, NY

1d•$85,000 - $95,000•Hybrid

About The Position

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Broadridge is Growing! We are seeking a DTCC Settlements Senior Associate to join a stellar team. This role is considered hybrid, which means you’ll be coming into the Newark or Edgewood office 2 days a week and given the flexibility to work remotely the rest of the time.

Requirements

Bachelor’s degree or equivalent experience
3+ years of experience supporting settlement functions
1+ years of supervisory experience
Experience in client support, including oversight of processes and escalations
Background in financial industry back-office operations; DTCC experience preferred
Experience onboarding new clients preferred
Strong knowledge of settlement operations and post-trade processes
Ability to support operational systems, process enhancements, and testing initiatives
Strong client service skills with the ability to manage escalations effectively
Excellent verbal and written communication skills
Strong organizational skills and attention to detail
Ability to identify process improvement and automation opportunities
Experience creating and maintaining process documentation and training materials
Ability to collaborate cross-functionally with operations, technology, HR, finance, and clients
Supervisory capability with a focus on process oversight, quality control, and team support

Responsibilities

Support DTCC settlement functions and related processes, including Buy-Ins, Prime Broker, and Vault operations
Facilitate the development and enhancement of Broadridge settlement tools, including: Global Framework (GFW), Broadridge Exception Event System (BEES), Universal Dashboard
Provide operational expertise and perform user acceptance testing (UAT) for system enhancements and new functionality
Participate in onboarding new clients to Broadridge product platforms, including: Brokerage Processing Services (BPS) for equity trade settlement, Impact for fixed income trade settlement
Conduct internal and external training sessions on Broadridge products, including: GFW, BPS, Impact, BuyIns System, Universal Dashboard
Manage daily operational escalations from clients resulting from system or human error
Resolve issues in a timely manner and clearly communicate the issue, resolution, and preventive action plan to internal and external stakeholders
Monitor unsettled trades with high mark-to-market (MTM) exposure and suspense account activity to help limit market exposure for clients
Identify and implement Robotic Process Automation (RPA) opportunities within DTC Settlements to improve efficiency and deliver value-added services
Perform quality control reviews to ensure adherence to Written Supervisory Procedures (WSP)
Develop and maintain Standard Operating Procedures (SOP) for training, issue management, and operational continuity
Coordinate with support functions such as HR, IT, and Finance on system-related, project-related, and team-related initiatives