DTC Inbound Warehouse Specialist

Fanatics Collectibles•Sunnyvale, TX

5d•Onsite

About The Position

The DTC Inbound Warehouse Specialist performs day-to-day receiving, system confirmation, storage, and inventory-transfer activities supporting direct-to-consumer fulfillment. The role verifies incoming products and documentation, records receipts in Extensiv and Airtable, maintains pallet-license and location accuracy, and coordinates with B2B and other teams to resolve discrepancies. The specialist also supports transfer shipment closure, general warehouse operations, and fulfillment as needed. This is a hands-on individual contributor position without formal supervisory authority. The position operates primarily in a warehouse environment with varying temperatures, noise, equipment traffic, and active receiving and fulfillment areas. It involves frequent standing, walking, bending, reaching, and material handling. Evening, weekend, holiday, and overtime work may be required during peak periods or based on operational needs.

Requirements

High school diploma or equivalent.
Two or more years of experience in warehousing, logistics, inventory control, receiving, or e-commerce fulfillment.
Experience using a warehouse management system and completing inventory receipts, transfers, and location transactions.
Basic computer proficiency, including Microsoft Excel, Word, Outlook, and data entry in operational systems such as Airtable.
Strong attention to detail, organization, time management, and documentation skills.
Ability to work independently and collaboratively in a fast-paced warehouse environment while managing changing priorities.
Ability to safely lift up to 50 lbs., stand and walk for extended periods, and perform repetitive material-handling activities.
Ability to work assigned shifts and overtime, including evenings, weekends, or holidays when required by operational needs.

Nice To Haves

Forklift certification or prior experience operating warehouse material-handling equipment.
Experience with Extensiv, Airtable, or comparable warehouse, inventory, and workflow-management systems.
Experience supporting inventory movement between DTC and B2B fulfillment operations.
Familiarity with UPS, FedEx, USPS, or other parcel-carrier processes.

Responsibilities

Receive, inspect, count, and verify incoming shipments against purchase orders, transfer documentation, packing lists, and physical product.
Confirm inbound receipts in Extensiv with accurate SKU, quantity, unit of measure, and inventory status; refer to Sigma for allocation details and maintain complete, timely transfer records.
Coordinate with B2B, Inventory Control, Shipping, and other teams to resolve shortages, overages, damage, incorrect product, and documentation discrepancies.
Assign and mark each pallet with the correct pallet license or license plate before movement, storage, or transfer.
Put away or coordinate storage of received inventory in the correct designated location and confirm the location in the warehouse management system.
Convert case inventory into box-level inventory when authorized and requested, completing required system transactions to maintain accurate quantities and units of measure.
Monitor open or incomplete receipts and escalate system, documentation, quality, or product issues that could delay inventory availability.
Perform scheduled weekly inventory transfers from DTC to B2B and support other approved inventory movements.
Pull, verify, label, and stage transfer inventory according to approved transfer documentation and operational priorities.
Record inventory movements in Extensiv or the applicable warehouse management system and verify completion before physical handoff.
Coordinate with sending and receiving teams to confirm transferred inventory was received and placed in the appropriate system and physical locations.
Conduct final quality checks before transfer shipment or handoff, confirming product identity, quantity, condition, labeling, and documentation.
Maintain transfer and shipment records and update tracking or reference information when required.
Confirm and close applicable transfer shipments, ensuring complete documentation, accurate inventory movement, and order or transfer completion.
Operate pallet jacks, forklifts, hand trucks, and other authorized warehouse equipment safely after required training or certification.
Perform picking, packing, replenishment, staging, and other DTC fulfillment activities as needed.
Support other warehouse activities, including receiving shipments and distributing mail or supplies when necessary.
Maintain clean, organized, clearly identified receiving, staging, and storage areas in accordance with safety and housekeeping standards.
Support evening, weekend, holiday, or peak-season operations when scheduled based on business needs.
Assist with training new team members on receiving, inventory transactions, transfer procedures, equipment use, safety expectations, and warehouse best practices.
Identify process gaps and recommend practical improvements to accuracy, inventory flow, productivity, and safety.
Work cross-functionally with B2B, Inventory Control, Customer Service, Shipping, and other departments to resolve order, receipt, transfer, and inventory issues.
Provide clear status updates on inbound receipts, discrepancies, pending transfers, damaged product, and other open items during shift handoffs or operational meetings.
Escalate aged discrepancies, missing documentation, system errors, inventory variances, and safety concerns to the appropriate leader.
Follow standard operating procedures, internal controls, equipment requirements, and safety regulations for receiving, inventory, transfer, and warehouse activities.