DSS Coach - Rocky Top Scholars - UTK

University of Tennessee•Knoxville, TN

12d•Onsite

About The Position

The DSS Coach for Rocky Top Scholars provides proactive, intentional academic support to students in the Rocky Top Scholars program, a four-year cohort-based program for recipients of the UT Promise, Pledge, and Flagship scholarships. The program offers academic and career development, financial wellness, and community engagement opportunities. The coach builds meaningful relationships with assigned students and helps them understand and use their strengths to pursue individual goals and support their well-being. Using data and referrals from faculty and staff, the coach identifies students who may need short- or long-term intrusive academic support and conducts strategic outreach. Coaching may be individualized, group-based, or classroom-based, and sessions may occur in an office or convenient, high-traffic campus locations. Support may include time management, learning strategies, goal-setting, and referrals to campus resources. The coach also develops knowledge of the assigned student population and available unit resources, maintains accurate appointment and student-progress records, supports program assessment, implements programming, and designs student-facing resources.

Requirements

Bachelor’s degree.
One year of experience mentoring, coaching, or advising undergraduate or high school students; experience as a student leader or graduate assistant may qualify.
Strong interpersonal and communication skills.
Ability to work collaboratively.
Legally authorized to work in the United States full-time without current or future need for employment-based visa sponsorship.

Nice To Haves

Master’s degree.
One to two years of experience mentoring, coaching, or advising undergraduate students as a full-time higher education professional.
Familiarity with student development theories and coaching methodologies.

Responsibilities

Provide individualized, group, and/or classroom coaching to support students’ academic, career, and personal development.
Use strengths-based approaches to help students set and achieve goals related to academic success, career exploration, and personal growth.
Develop divisional coaching competencies and expertise in the assigned unit’s area of focus.
Empower students, foster self-efficacy, and support well-being through strengths-based coaching.
Manage an assigned student caseload and conduct check-ins to provide ongoing support.
Collaborate with faculty and staff to identify students who may need additional coaching.
Maintain accurate records of coaching sessions and student progress using university-approved systems.
Participate in departmental initiatives, professional development, strategic planning, and the RTS care team.
Manage academic alerts and outreach efforts associated with the RTS care team and assigned caseload.
Deliver workshops and design student-facing resources for student success.
Serve on committees or task forces as assigned to support university-wide student success initiatives.
Conduct outreach and participate in student events to promote coaching services and recruit students.
Assist office leadership with administrative tasks, including reporting and data analysis, and maintain timely, consistent appointment notes.