GC Retail Drum and Percussion Specialist Store 731
About The Position
As a Drum and Percussion Specialist, you will represent Guitar Center’s Drum Shop by providing exceptional customer service and driving Drum and Percussion sales. You will greet customers, understand their needs, recommend appropriate products, and address objections to close sales. The role also involves maintaining strong knowledge of the department’s inventory, products, and industry trends; keeping the department clean, organized, accurately priced, and merchandised to company standards; and completing daily operational and inventory tasks. You will participate in company and vendor training, build relationships with the local drumming community and drum gear vendors, and take part in external promotions and vendor events, which may involve travel.
Requirements
- Willingness to work a flexible schedule, including nights, weekends, and holidays.
- Strong customer service orientation and excellent interpersonal skills.
- Intermediate to advanced knowledge of Drum and Percussion Equipment.
- Excellent attention to detail.
- Genuine interest and enthusiasm for drumming and percussion instruments.
Nice To Haves
- Previous retail sales experience.
- Previous in-store merchandising experience.
Responsibilities
- Greet and assist customers in the Drum Department, providing service throughout their shopping experience.
- Understand customers’ musical needs and recommend suitable Drum and Percussion products.
- Promote and sell drum gear while working to meet or exceed sales goals.
- Maintain comprehensive knowledge of Drum and Percussion inventory, new products, and industry trends.
- Explain the features and benefits of percussion instruments to customers.
- Keep the Drum Department clean, organized, and merchandised according to company standards and planograms.
- Maintain accurate pricing and update displays.
- Complete daily operational tasks to keep the department maintained and ready for business.
- Monitor inventory, restock displays, and maintain an organized, visually appealing department.
- Participate in company onboarding, certification, ongoing education, and vendor training.
- Build relationships within the local drumming community and participate in external promotions.
- Establish and maintain positive relationships with drum gear vendors.
- Attend vendor-related events and training, including events that may involve travel.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
