GC Retail Drum and Percussion Specialist Store 731
About The Position
The Drum and Percussion Specialist is the face of Guitar Center’s Drum Shop, providing exceptional customer service and driving Drum and Percussion sales. The role involves greeting customers, understanding their needs, recommending appropriate products, and addressing objections to close sales. The specialist maintains product knowledge, keeps the Drum Department clean and organized, and completes daily operational tasks to ensure the department is ready for business. The role also includes engaging with the local drumming community and building positive relationships with vendors. The schedule is flexible and includes nights, weekends, and holidays.
Requirements
- Willingness to work a flexible schedule, including nights, weekends, and holidays.
- Strong customer service orientation and excellent interpersonal skills.
- Intermediate to advanced knowledge of Drum and Percussion Equipment.
- Excellent attention to detail.
- Genuine interest and enthusiasm for drumming and percussion instruments.
Nice To Haves
- Previous experience in retail sales.
- Previous in-store merchandising experience.
Responsibilities
- Greet and assist customers in the Drum Department throughout their shopping experience.
- Understand customers’ musical needs and recommend suitable Drum and Percussion products.
- Promote and sell drum gear to meet or exceed sales goals.
- Maintain knowledge of Drum and Percussion inventory, products, and industry trends.
- Explain the features and benefits of percussion instruments to customers.
- Keep the Drum Department clean, organized, and merchandised according to company standards and planograms.
- Maintain accurate pricing and update displays.
- Complete daily operational tasks to keep the department maintained and ready for business.
- Monitor inventory, restock displays, and maintain an appealing department.
- Participate in company onboarding, certification, ongoing education, and vendor training.
- Build relationships within the local drumming community and participate in external promotions.
- Establish and maintain positive relationships with drum gear vendors.
- Attend vendor events and training, including potential travel.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
