DRUG-GEN MDSE/CLERK

The Kroger Co. • Scottsdale, AZ

3d • Onsite

About The Position

Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals and monitor established quality assurance standards. Embrace the Customer 1st strategy, encourage excellent customer service, and demonstrate the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.

The role involves assisting customers with product questions and recommendations, offering samples, communicating specials, and keeping informed about promotions. It also includes reviewing sell-by dates, labeling, stocking, and inventorying merchandise, and reporting ordering or shipping discrepancies. Associates reinforce safety procedures, inspect equipment, report hazards and incidents, and work cooperatively in a fast-paced environment. The position may involve direct interaction with minors, individuals with special needs, and older adults, and must be performed with or without reasonable accommodation.

Requirements

• Retail experience.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.

Responsibilities

• Create a welcoming customer environment and answer questions about products sold in the department and store.
• Maintain knowledge of department products, answer questions, and make product suggestions.
• Offer product samples to help customers discover products or items they ask about.
• Inform customers about Drug GM specials and recommend items to meet their needs.
• Review sell-by dates and take appropriate action.
• Label, stock, and inventory department merchandise.
• Report product ordering and shipping discrepancies to the department manager.
• Maintain a positive attitude and stay current on present, future, seasonal, and special advertisements.
• Follow safety procedures, identify unsafe conditions, and notify store management.
• Inspect equipment as part of preventive maintenance and report items needing repair.
• Notify management of customer or employee accidents.
• Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
• Work cooperatively in a fast-paced and sometimes stressful environment and manage conflict reasonably and cooperatively.
• Handle customer and business information honestly and with integrity; follow directions and seek assistance when needed.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Perform the essential functions of the position with or without reasonable accommodation.

Benefits

• Healthcare coverage, including medical, dental, vision, and prescription coverage, through company or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles.
• Paid time off, including holiday and sick pay, based on eligibility and length of service.
• Free counseling through the Employee Assistance Program.
• Free, confidential financial tools and coaching through Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
• Access to training programs and career pathways.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed