Drug Court Case Manager Supervisor

WESTCARE INC•Chicago, IL

6d•$34 - $34•Onsite

About The Position

The Drug Court Case Manager Supervisor collaborates with the Director of Community Programs to supervise and support Drug Court Case Managers serving clients with substance use disorders in Cook County’s Drug Treatment Courts. The role coordinates with court and community partners, supports case managers through supervision and coverage, monitors client engagement and progress in treatment and recovery, and ensures timely reporting and documentation. Services include assessing client resource needs, connecting clients with health care and community supports, advocating with court stakeholders, and helping clients and families navigate treatment and Drug Court requirements. The position requires maintaining confidentiality under applicable federal regulations, contributing to clinical Drug Court team meetings, communicating client status to probation officers and the court, and coordinating referrals and treatment-provider relationships. The supervisor also completes required administrative and client progress reports, attends graduations and staff development training, and supports WestCare’s mission and programs. Work is primarily in an office setting and the Cook County Courthouse, with some outdoor activities. Physical requirements include standing and walking, sitting for extended periods, bending, twisting, reaching, balancing, occasional lifting and carrying up to 50 pounds, and using computer and telephone systems. The role involves working in stressful and emotionally charged settings and may involve potential exposure to human blood, body fluids, or tissues; protective equipment is available.

Requirements

Clinical certification as a Licensed Professional Counselor (LPC) or Licensed Social Worker (LSW); the posting also identifies LCPC or LCSW as preferred.
Meet applicable clinical certification requirements within two years after employment; supervisory work is not permitted until those requirements are met.
Until requirements are met, work under the direct, verifiable supervision of a qualified individual with staff supervisory responsibility at the facility.
Sign and adhere to the organization’s professional code of ethics.
Complete biennial continuing education required for the associated license, or 40 hours biennially if CADC licensed; alternatively, the posting describes obtaining specified clinical supervision and training hours and completing the CADC written examination within two years.
Complete 80 hours of alcohol and other drug abuse counseling training within four years before assuming case manager duties or within two years afterward.
Education must include a master’s degree in social work or psychology, a bachelor’s degree with a social work major, or be working toward a master’s degree in social work or psychology; a master’s degree is preferred.
Knowledge of offender populations, criminal subcultures, substance abuse assessment tools, therapeutic community concepts, and the criminal justice system.
Highly organized, detail-focused, and able to manage time effectively.
Strong computer skills and excellent communication and interpersonal skills.
Ability to pass a background check and pre-employment drug screening.
Ability to obtain and maintain OIG LEIE clearance.
Ability to exercise sound judgment and discretion and work effectively in a team environment.
Adherence to high ethical standards, particularly confidentiality requirements.
Professional appearance and demeanor.
Ability to obtain and maintain CPR certification, first aid certification, and an annual tuberculosis test.
Ability to perform required physical and mental duties with or without accommodation, including occasional lifting and carrying up to 50 pounds, working under stress, and using approved verbal and mental de-escalation techniques.

Nice To Haves

Licensed Clinical Professional Counselor (LCPC) or Licensed Clinical Social Worker (LCSW) certification.
Bilingual ability.
A master’s degree in social work or psychology.

Responsibilities

Provide weekly group or individual supervision and support to the Drug Court Case Management team.
Complete monthly staffing reports and provide biweekly report figures to WestCare leadership.
Monitor and assign team coverage and support as needed.
Meet regularly with Drug Court Case Management Coordinators regarding reporting, documentation, and concerns.
Assess clients’ resource needs and provide wraparound services, including researching insurance and health care benefits, identifying needed supports, making referrals, and helping clients access services.
Use engagement techniques, therapeutic relationships, individual counseling, and brief interventions to support client motivation to participate in treatment.
Monitor treatment engagement and client progress in treatment and recovery support programs through regular conferences with treatment staff.
Work with Adult Probation, the State’s Attorney’s Office, court team members, treatment providers, and community stakeholders.
Advocate for clients in court, with stakeholders, and in the community.
Educate and refer clients to community agencies and businesses for food, shelter, clothing, employment, transportation, and other needs.
Help clients establish or re-establish community support systems.
Participate in clinical Drug Court team meetings concerning client strengths, resources, and additional needs.
Document services promptly on provided forms in CDS and maintain confidentiality in accordance with applicable regulations.
Track mental health and substance use disorder treatment progress, including clients moving into recovery homes or drug-free community living.
Maintain regular contact with probation officers between status review dates to share pertinent treatment information and coordinate services.
Notify the Drug Court team of significant changes in client status, participation, living arrangements, or location as soon as possible or within 48 hours.
Participate in court calls and provide written and oral progress reports and updated clinical and program compliance information for status reviews.
Assist clients and families with expectations and requirements of recommended facilities and the Drug Court program.
Refer clients to programs licensed by the Illinois Department of Human Services, Substance Use Prevention and Recovery, and report placement status to the Drug Court team.
Work with program directors to obtain memoranda of understanding with treatment providers and stakeholders.
Complete SAMHSA Unified Performance Reporting Tools administrative and client reports in a timely manner.
Attend Drug Court graduations and required staff development, cross-training, and WestCare in-service training.
Collaborate with other WestCare staff, embody the organization’s mission and guiding principles, and perform other duties as assigned.