Drop team worker

Fond du Lac Band of Lake Superior Chippewa•Duluth, MN

4d•Onsite

About The Position

The Drop Team Worker works onsite at Fond du Luth Casino and is responsible for collecting and counting bill acceptors from slot machines. The role includes replacing empty bill acceptors, transporting filled units to the soft count room, processing drop funds in accordance with Minimum Internal Control Standards, comparing expected and actual drops, recording variances, and forwarding variances to the shift manager. The worker also performs minor equipment troubleshooting and cleans the soft count room. Employees must wear the provided department uniform during scheduled work hours unless management has approved other arrangements, and must wear steel-toe shoes. The position requires attendance at mandatory department, Title 31, and/or SAR training. The worker is expected to protect confidential financial and personal records, maintain attendance and an organized work area, respond professionally to requests and problems, and represent the Fond du Lac Band of Lake Superior Chippewa courteously and positively. Employees must be flexible and take on other responsibilities assigned by management as needed.

Requirements

No driver’s license is required.
Ability to operate currency counting equipment.
Ability to follow procedures.
Ability to repeatedly handle, lock, and unlock bill acceptors.
Ability to obtain a gaming identification badge to work in and around casino property and facilities.
Ability to communicate effectively orally and in writing.
Ability to work independently and establish priorities.
Attention to detail and accuracy.
Ability to establish professional and harmonious working relationships.
Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
Subject to pre-employment and annual background checks.
Some travel may be required.
Must wear steel-toe shoes.

Responsibilities

Pick up and count bill acceptors.
Pull filled bill acceptors from slot machines and replace them with empty bill acceptors.
Transport bill acceptors to the soft count room.
Process drop funds in accordance with Minimum Internal Control Standards.
Compare expected drop amounts to actual drop amounts, record variances, and forward variances to the shift manager.
Perform minor troubleshooting of equipment.
Clean the soft count room and maintain a clean, organized work area.
Wear the provided department uniform during scheduled work hours unless other arrangements have been made with management, and wear steel-toe shoes.
Attend all mandatory department trainings and required Title 31 and/or SAR trainings.
Maintain the confidentiality of financial records and records for employees, band members, and/or clients.
Respond promptly and professionally to requests, complaints, and problems.
Demonstrate courtesy, respect, and sensitivity toward visitors and co-workers, and represent the Fond du Lac Band and department positively and professionally.
Maintain proper attendance and report to work on time in accordance with applicable policies.
Remain flexible and assume other responsibilities assigned by management as necessary.