Driver - Phoenix

MTM Transit•Phoenix, AZ

2d•Onsite

About The Position

AAA is hiring Drivers in Phoenix, Arizona, to provide non-emergency medical transportation. The role focuses on delivering safe, reliable, and timely rides while providing personalized customer service and sensitivity to the needs of older adults and individuals with disabilities. Drivers assist passengers with boarding and exiting vehicles and with mobility devices as needed, complete vehicle inspections and required paperwork, and use electronic devices to support their work. Training classes start every week. The hourly rate is $16.00. Schedule flexibility is required because the service operates seven days a week and many shifts include weekends.

Requirements

High school diploma or G.E.D. equivalent.
Must be at least 25 years old.
Valid Arizona driver's license.
At least five years of driving history.
No pending charges.
No felony convictions within the past seven years.
No DUI or DWI convictions.
Must pass a criminal background check and motor vehicle record investigation.
Must pass a DOT physical if over age 65, including a pre-employment drug screening.
Valid authorization to work in the United States.
Ability to use a tablet, GPS, two-way radio, or other electronic device.
Ability to maintain a high level of confidentiality.
Ability to communicate with others and comprehend instructions.
Ability to understand highway traffic signs, signals, maps, manifests, and schedules.
Ability to obtain knowledge of FTA, ADA, and DOT regulations.
Familiarity with the main roadways and major highways in the service area.

Responsibilities

Provide safe and reliable transportation.
Demonstrate excellent defensive driving skills.
Provide excellent customer service to internal and external stakeholders.
Assist passengers with loading into and unloading from the vehicle.
Assist with mobility devices and securement as required by safety protocols.
Ensure on-time customer pick-up and drop-off.
Demonstrate understanding and sensitivity to the needs of older adults and individuals with disabilities.
Complete required vehicle pre-trip, post-trip, and DVI inspections.
Complete required paperwork.
Use tablets or other electronic devices as required.