Driver - Class B

Dairy Farmers of America•Waco, TX

About The Position

The Driver operates a straight truck or pup truck to deliver products to customers safely and on time according to a route schedule set by a supervisor. The role requires high standards of customer service and frequent communication with peers, supervisors, customers, and others. Drivers may deliver to schools, grocery stores, nursing homes, and other customers, and may be expected to place deliveries inside coolers or walk-ins.

Requirements

High school diploma or equivalent.
Must meet minimum age requirements.
Must meet DFA requirements for Motor Vehicle Records.
Must meet all DOT requirements.
Valid CDL Class B or Class B with Air Brake endorsement.
Knowledge of DOT procedures, rules, and requirements.
Math skills for calculating load size and recording accurate volume and weight measurements.
Customer service skills.
Ability to communicate effectively verbally and in writing.
Ability to contribute to positive performance behaviors through personal example.
Ability to proactively seek solutions and take appropriate steps to solve problems.
Ability to collaborate effectively and foster teamwork.
Ability to be punctual, follow directions, and meet deadlines.
Ability to interpret and apply company policies.
Ability to adapt to and manage change effectively.
Ability to perform tasks with minimal supervision and take initiative.
Good organization and record-keeping skills.
Must be able to read, write, and speak English.

Nice To Haves

Up to 2 years of experience driving a straight truck or pup truck within the last 5 years.

Responsibilities

Operate a commercial motor vehicle in compliance with DOT and DFA rules, regulations, policies, and safety practices.
Deliver pre-ordered and special-order products according to route schedules and customer expectations.
Follow designated routes and schedules unless redirected by supervisory personnel, and report delays caused by road conditions, accidents, or breakdowns.
Load and unload products at designated stops as required, using equipment such as hooks, two-wheel carts, or pallet jacks; route duties may also include stocking, rotating, or ordering products.
Collect empty cases.
Provide merchandising support based on customer requirements and promote new products when appropriate.
Maintain good customer relations, resolve customer complaints, and report problems to the driver supervisor or manager.
Maintain assigned vehicles and equipment, including checking tires, fuel, and oil, and keep vehicles clean.
Secure the load before travel and at each stop, making adjustments as needed.
Complete daily paperwork accurately, including delivery tickets, pre- and post-trip inspections, driver logs, trip records, and vehicle service reports.
Submit customer paperwork and deposits daily, including invoices, load orders, and handheld reports.
Maintain sufficient route inventory while following inventory-control and distribution procedures, and document freight condition before departure.
Attend driver workshops and training sessions.
Use company-supported applications and systems properly.
Represent DFA positively and professionally in interactions with customers and others.
Perform other duties as assigned.