Driver for Healthcare

EveryAge•Wilmington, NC

6d•Onsite

About The Position

The Driver is responsible for the safe, timely, and customer-focused transportation of Elderhaus participants. The role transports participants to and from the Center, medical appointments, and activity outings, and delivers meals, durable medical equipment, pharmacy items, and other essential supplies. The Driver provides physical assistance as participants enter and exit vehicles, helping ensure their comfort and safety. The Driver maintains assigned vehicles in a clean, orderly, and safe condition, completes daily pre- and post-trip inspections, and promptly reports vehicle malfunctions, incidents, safety concerns, and scheduling issues to the Transportation Coordinator. The role also maintains transportation records, communicates with the interdisciplinary team about participant conditions or care plan changes, and follows applicable licensing, regulatory, OSHA, universal-precaution, and Elderhaus PACE requirements. The Driver supports quality-improvement initiatives, attends required training and staff meetings, and protects participant confidentiality, rights, dignity, and well-being.

Requirements

High school diploma or GED.
At least 23 years old to meet insurance requirements.
Valid North Carolina Driver’s License.
Ability to read and understand maps and routing information.
Strong interpersonal skills and ability to communicate respectfully and professionally with participants, caregivers, and staff.
Ability to work independently, manage multiple tasks, and function effectively in stressful situations.
Knowledge of transportation safety practices and universal precautions.
Ability to maintain confidentiality and follow regulatory and organizational guidelines.

Nice To Haves

At least one year of experience working with frail or elderly adults.

Responsibilities

Safely transport PACE participants according to assigned schedules, adapt to changes as needed, and communicate adjustments to dispatch.
Transport meals, durable medical equipment, pharmacy items, and other necessary supplies.
Provide physical assistance to participants entering and exiting vehicles, ensuring their comfort and safety.
Keep the assigned vehicle clean and orderly and complete daily pre- and post-trip inspections.
Immediately report vehicle malfunctions, incidents, and safety concerns to the Transportation Coordinator.
Operate vehicles safely and in accordance with licensing, regulatory, and organizational requirements.
Maintain accurate transportation records, including mileage, fuel purchases, and safety logs.
Participate in interdisciplinary team communication regarding participant conditions or care plan changes.
Adhere to OSHA guidelines, universal precautions, and Elderhaus PACE policies.
Support Quality Improvement initiatives and attend required training and staff meetings.
Maintain confidentiality of participant information and uphold participant rights and dignity.