Driver for Healthcare

EveryAge•Wilmington, NC

19h•Onsite

About The Position

The Driver is responsible for safe, timely, and customer-focused transportation of Elderhaus participants. The role transports participants to and from the Center, medical appointments, and activity outings, and delivers meals, durable medical equipment, pharmacy items, and other essential supplies. The Driver provides physical assistance as participants enter and exit vehicles and helps promote their comfort, safety, dignity, and well-being. The Driver maintains assigned vehicles in clean and orderly condition, performs daily pre- and post-trip inspections, and reports vehicle malfunctions, incidents, safety concerns, and scheduling issues to the Transportation Coordinator. The position also maintains transportation records, communicates with the interdisciplinary team about participant conditions or care plan changes, follows applicable safety and confidentiality requirements, and supports Elderhaus operations through training, meetings, and quality improvement initiatives.

Requirements

High school diploma or GED.
At least 23 years old to meet insurance requirements.
Valid North Carolina Driver’s License.
Ability to read and understand maps and routing information.
Strong interpersonal skills and the ability to communicate respectfully and professionally with participants, caregivers, and staff.
Ability to work independently, manage multiple tasks, and function effectively in stressful situations.
Knowledge of transportation safety practices and universal precautions.
Ability to maintain confidentiality and follow regulatory and organizational guidelines.

Nice To Haves

Minimum one year of experience working with frail or elderly adults.

Responsibilities

Safely transport PACE participants according to assigned schedules, adapt to changes, and communicate adjustments to dispatch.
Transport meals, durable medical equipment, pharmacy items, and other necessary supplies.
Assist participants physically when entering and exiting vehicles, ensuring their comfort and safety.
Keep the assigned vehicle clean and orderly and complete daily pre- and post-trip inspections.
Immediately report vehicle malfunctions, incidents, and safety concerns to the Transportation Coordinator.
Operate vehicles safely and comply with licensing, regulatory, and organizational requirements.
Maintain accurate transportation records, including mileage, fuel purchases, and safety logs.
Participate in interdisciplinary team communication about participant conditions or care plan changes.
Follow OSHA guidelines, universal precautions, and Elderhaus PACE policies.
Support Quality Improvement initiatives and attend required training and staff meetings.
Protect participant confidentiality and uphold participant rights and dignity.