Transportation - Driver Supervisor (Night Shift)

TCI Transportation•Riverside, CA

6d•Onsite

About The Position

TCI Transportation is seeking a hands-on Driver Supervisor for the night shift. This role involves leading from the front, supporting professional drivers, and ensuring a fast-moving transportation operation runs safely and efficiently. The position requires direct involvement in driver leadership, dispatch, customer service, safety, DOT compliance, scheduling, equipment coordination, and day-to-day operations. The Driver Supervisor will collaborate with drivers, dispatchers, maintenance, customers, Safety, Recruiting, HR, and Operations leadership to maintain operational flow. This is an opportunity for a strong people leader with a solid understanding of transportation who enjoys real-time problem-solving.

Requirements

Strong leadership and administrative skills
Excellent communication and interpersonal abilities
Confidence working directly with professional drivers
A customer-first mindset
Strong organization and attention to detail
Comfort making decisions in a fast-paced environment
Ability to learn and use transportation technology
Strong business ethics and confidentiality
A collaborative, team-oriented leadership style
Ability to stay composed, solve problems, hold people accountable, and keep an operation moving when things don't go according to plan.
Strong communication, accuracy, teamwork, and flexibility.

Responsibilities

Lead Daily Operations by ensuring routes, schedules, drivers, and customer commitments are executed successfully.
Lead & Develop Drivers through interviewing, hiring, onboarding, training, coaching, counseling, and ongoing development.
Manage Dispatch & Scheduling by ensuring drivers report as scheduled and making dispatch adjustments when operational needs change.
Champion Safety by reinforcing TCI safety standards, monitoring performance, and helping build a strong safety culture.
Own Performance Metrics by working with customers to establish attainable goals and reporting results through weekly KPI and monthly performance meetings.
Support the Customer by maintaining strong relationships, addressing operational needs, and ensuring TCI meets or exceeds customer expectations.
Use Technology to Drive Performance through systems including Samsara, ELDs, McLeod, customer portals, and driver recruiting technology.
Support Payroll & Administrative Accuracy by ensuring required payroll and operational processes are completed correctly and on time.
Hiring, training, coaching, and developing drivers.
Providing feedback, counseling, and disciplinary action when needed.
Scheduling road tests for new drivers.
Monitoring equipment condition and coordinating repairs with TCI Maintenance.
Completing accident and injury reporting and participating in investigations.
Partnering with Operations, Recruiting, Safety, and Human Resources on employment decisions.
Identifying opportunities to improve safety and operational flow.
Ensure DOT & FMCSA compliance.
Ensure Driver Hours of Service compliance.
Ensure ELD accuracy and auditing.
Ensure Drivers have sufficient DOT hours for assigned work.
Ensure Log discrepancies are identified and addressed.
Ensure Safety policies and procedures are consistently followed.
Coordinate Safety concerns with Operations, Safety, and HR when necessary.