Driver Route Specialist

CONA Services•Johnson City, TN
•Onsite

About The Position

The Route Specialist covers teammates’ routes during their absences and maintains established route standards, including ordering, delivering, unloading, stocking, and merchandising products at customer locations. The role requires courteous, professional, compliant, safe, and timely service, as well as proper product rotation on shelves, displays, coolers, and cold vaults. Depending on the route discipline, work may involve bulk, conventional, full-service, or cold-bottle activities. The Route Specialist may help train new route sales teammates, assist the Supervisor with projects and other tasks, and handle urgent customer needs by coordinating with sales, delivery, and customer management teams. The role serves as an ambassador for the company and its brands.

Requirements

  • Valid driver’s license for the state of residency and an excellent driving history reflected on a 7-year Motor Vehicle Report.
  • Commercial Driver’s License (CDL) or Class A permit, or the ability to obtain one.
  • Ability to pass and maintain Department of Transportation physical requirements.
  • Ability to perform job duties with minimal supervision and on a timely basis.
  • Dependability, initiative, professional demeanor, and sound judgment, as reflected in past job performance.
  • Ability to work in a fast-paced, continuous-lifting environment and repeatedly lift up to 50 pounds of product.
  • Availability to work some weekends and holidays.
  • Excellent safety record.
  • Ability to push and pull manual and powered material-handling equipment containing product loads for at least 100 yards without assistance.
  • Ability to read, speak, write, and understand English and perform basic math, including addition, subtraction, multiplication, and division.

Nice To Haves

  • Previous route delivery, direct store delivery, product stocking or merchandising, or retail management experience.
  • High school diploma or GED.
  • Retail management or merchandising experience.

Responsibilities

  • Cover vacation routes while maintaining established route standards, sales opportunities, and customer service.
  • Order, fill, merchandise, and rotate products on shelves, displays, cold vaults, and cooler equipment according to company standards.
  • Perform activities specific to bulk, conventional, full-service, and cold-bottle route disciplines.
  • Assist the Supervisor in training new route sales teammates, with a focus on safety, efficiency, and customer service.
  • Respond to urgent customer needs in a timely, consistent, and professional manner in partnership with sales, delivery, and customer management teams.
  • Assist the Supervisor with projects and tasks across the territory and perform other duties as assigned.
  • Deliver or unload products at customer locations as required.

Benefits

  • 401(k) match
  • Health coverage
  • Employee stock purchase plan
  • Dedicated training
  • Personalized mentorship
  • Career growth and development pathways
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