DRIVER RECRUITER

Swift Transportation•Huron Charter Township, MI

54d•$21 - $25

About The Position

Swift Transportation is seeking a Driver Recruiter to communicate the Owner-Operator (O/O) program accurately and in compliance with company standards and applicable regulations. The role supports current O/O's with proactive retention solutions and helps prospective owners understand potential cash flow, routine maintenance, insurance, and other costs involved in starting a small trucking business. The Driver Recruiter provides professional customer engagement and service, keeps drivers informed about approvals and truck availability, and resolves issues during the contracting process. The role requires knowledge of available services, strong relationship-building, sound prioritization, and ongoing development of business knowledge and performance. Additional duties may be assigned by leadership.

Requirements

Two years of experience in customer relations or as a business adviser in the trucking industry.
Basic understanding of marketing and small business management.
Excellent verbal and written communication skills.
Exceptional listening and interpersonal skills.
Sound judgment and problem-solving skills.
Self-motivated and able to work independently.
Good understanding of the MS Office Suite.
Associate degree in business or a related field, or an equivalent combination of education and/or experience.

Responsibilities

Communicate accurate information about the O/O program while adhering to company standards and applicable regulations.
Support current O/O's with proactive solutions to aid driver retention.
Explain potential cash flow and expenses such as routine maintenance, insurance, and other costs of starting a small trucking business.
Provide professional customer engagement and outstanding customer service using available tools and programs.
Track and notify drivers about approvals, available trucks, and other relevant information.
Identify and resolve potential problems during the contract process and accurately execute required contracting documents.
Understand available services and identify possible solutions for owners.
Build trust-based relationships with owners, prospective owners, and coworkers through professional conversations.
Continue developing personal skills and performance.
Prioritize work while developing business acumen and commitment to excellence.
Perform other duties assigned by leadership.