Driver, Non-CDL - Coppell, TX

Encore Global•Coppell, TX

19d

About The Position

This position is responsible for delivering and picking up goods at customer sites, either as needed or on assigned routes. The driver reviews orders for accuracy, loads and unloads goods, and operates Encore-owned, leased, or rented vans and box trucks with a gross vehicle weight under 26,001 lbs. The role requires obtaining and maintaining medium-duty DOT certification as required by state law. It reports to the Warehouse Operations Manager. The driver maintains routes and schedules, secures cargo, follows traffic laws and road conditions, and completes manual or electronic logbooks as assigned. The role also provides customer service, communicates with dispatch, supports warehouse and hotel teams with equipment handling, and contributes to inventory, quality control, and equipment staging. Drivers are not allowed to leave trucks during equipment staging. The driver helps keep vehicles clean and maintained, completes daily vehicle inspections and inspection logs before each trip, replenishes fluids, identifies maintenance needs, and promptly reports vehicle damage or traffic violations. Work is generally performed in a hotel, warehouse, or vehicle on the road, with frequent travel to other Encore locations and non-Encore venues. Work may involve irregular hours, on-call status, evenings, weekends, and holidays. The warehouse environment may expose team members to outdoor temperatures, dirt, sand, and dust, with noise levels ranging from moderately quiet to noisy. Team members may use high-end audio-visual equipment and electrical components and must follow Encore appearance guidelines.

Requirements

High school diploma or GED.
Ability to drive trucks with a GVWR under 26,001 lbs.
Valid driver’s license and at least 2 years of driving experience.
Clean driving record.
Basic computer skills.
Exceptional customer service skills.
General knowledge of vehicle inspection and maintenance.
General understanding of proper load securement.
Proficiency with GPS and other routing systems.
Ability to drive or sit for long periods.
Good communication skills with internal and external customers.
Strong teamwork with customers, peers, and managers.
General competency using smartphones.
Ability to maneuver a vehicle in heavy city traffic.
Ability to meet the listed physical demands, with reasonable accommodations as applicable.
Ability to perform frequent lifting of 0–15 lbs and 16–50 lbs; occasional carrying of 16–50 lbs; occasional pushing or pulling of 0–15 lbs and 16–50 lbs.
Ability to meet the listed vision and hearing requirements, including continuous close vision, color vision, and hearing.

Responsibilities

Drive Encore-owned, leased, or rented vans and box trucks with a gross vehicle weight under 26,001 lbs.
Follow routes and schedules as directed by a supervisor.
Load and unload vehicles.
Review delivery and pickup orders for accuracy and account for all items.
Secure truck contents to prevent damage or breakage.
Follow traffic laws and adjust driving to weather and road conditions.
Complete manual or electronic logbooks as assigned by region.
Provide strong customer service and maintain positive relationships with internal and external customers.
Communicate with dispatch as needed.
Assist hotel and warehouse teams with pulling, receiving, and transporting equipment.
Participate in annual physical inventory.
Perform quality control and equipment staging in the warehouse as directed; drivers are not allowed to leave trucks.
Ensure equipment is picked up and delivered on site.
Coordinate scheduled vehicle servicing with dispatchers or warehouse supervisors.
Keep vehicles clean and in good general condition.
Inspect vehicles daily before routes and complete Driver Vehicle Inspection logs before each trip.
Maintain and replenish vehicle fluids as needed.
Identify mechanical maintenance needs and report vehicle damage or traffic violations promptly to a supervisor.
Adhere to Encore appearance guidelines.
Travel to other Encore locations and non-Encore venues for meetings or deliveries.