Driver Manager - Anchorage
About The Position
Temco Logistics, a proud subsidiary of The Home Depot, is seeking a Driver Manager to help deliver exceptional final-mile service. The role supports operational excellence and driver success through proactive engagement, compliance oversight, and performance coaching. It focuses on safety, customer service, and maintaining Temco’s brand standards in a white-glove home appliance installation delivery environment. The Driver Manager supports drivers and daily operations, monitors performance and compliance, and partners with operations to optimize routes and maintain fairness. The role may also fill in during absences or busy business seasons. Bilingual candidates are encouraged to apply. Temco Logistics is an Equal Employment Opportunity Employer and considers qualified applicants without regard to disability, veteran status, or other characteristics protected by law.
Requirements
- Knowledge of transportation operations, including routing, scheduling, DOT compliance, and safety compliance.
- Hands-on leadership ability.
- Ability to fill in during absences or busy business seasons.
- Home appliance installation experience or mechanical aptitude and ability to learn the home appliance installation process.
Nice To Haves
- Bilingual candidates are encouraged to apply.
Responsibilities
- Monitor on-road operations and support drivers with calls, exceptions, and issue resolution.
- Prepare manifests, review routing for optimization and DOT compliance, and coordinate changes with the MDO team.
- Train and onboard new customer service staff.
- Build office and driver schedules and ensure hours adherence.
- Review payroll accuracy and partner with Driver Managers on route adjustments.
- Manage check-in compliance and daily exception processing, including MARS, reschedules, and cancellations.
- Order office supplies and maintain proper staging of product and paperwork.
- Support inbound and outbound processes in 3PL locations.
- Investigate freight and Sedgwick claims.
- Assess waste and recycling operations and recommend improvements.
- Lead and support drivers daily to ensure readiness and success.
- Monitor performance metrics and coach drivers for improvement.
- Oversee DOT compliance and safety standards for drivers and equipment.
- Conduct on-road observations and Safe Work Habits Assessments.
- Partner with operations to optimize routes and maintain fairness.
- Promote professionalism and customer satisfaction.
- Fill in during absences or busy business seasons.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
