Driver License Examiner Assistant (Allison Park)
About The Position
This position supports driver licensing services by assisting customers, reviewing documents, and entering accurate information into state systems. Through your work, you will help maintain safe, lawful licensing practices while providing clear guidance to the public. As a Driver License Examiner Assistant, you will perform the following duties: Customer Interaction: Greet applicants, verify identification documents, answer questions, and guide customers through licensing steps. Test Administration: Give knowledge tests and vision screenings to evaluate applicant readiness and understanding of driving laws. Information Entry: Input test results, applications, and customer information into online licensing systems. Service Guidance: Explain requirements for REAL IDs, renewals, duplicates, out-of-state transfers, CDL rules, and related services. Record Support: Prepare restoration requirement letters and review records to provide accurate documents to customers. Regulation Compliance: Follow REAL ID regulations, fee waiver guidelines, customer service policies, and Title VI requirements.
Requirements
- One year of experience obtaining, evaluating, and providing information to the public
- Meet the PA residency requirement
- Able to perform essential job functions
- Submission of criminal history reports (conditional offer)
- Undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment
Nice To Haves
- Highly organized
- Team oriented
Responsibilities
- Greet applicants, verify identification documents, answer questions, and guide customers through licensing steps
- Give knowledge tests and vision screenings to evaluate applicant readiness and understanding of driving laws
- Input test results, applications, and customer information into online licensing systems
- Explain requirements for REAL IDs, renewals, duplicates, out-of-state transfers, CDL rules, and related services
- Prepare restoration requirement letters and review records to provide accurate documents to customers
- Follow REAL ID regulations, fee waiver guidelines, customer service policies, and Title VI requirements
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
