Driver License Examiner Assistant - King of Prussia

Commonwealth of PennsylvaniaMontgomery County, PA
Onsite

About The Position

Join the Department of Transportation as a Driver License Examiner Assistant and take part in work that protects identity security and supports responsible driving. This role allows you to develop valuable customer service and examination skills while helping people complete essential licensing requirements. You will interact with many individuals and make a positive impact through clear guidance and careful document review. This is an excellent opportunity to build experience in a respected public service setting. This role focuses on assisting customers with driver licensing needs while ensuring proper identification verification, testing procedures, and record updates.

Requirements

  • One year of experience obtaining, evaluating, and providing information to the public
  • Meet the PA residency requirement
  • Able to perform essential job functions
  • Undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment

Responsibilities

  • Greet customers, verify identification, and provide required forms and information
  • Conduct knowledge tests and vision screenings using standardized tools
  • Record test results and enter application information into on-line systems
  • Respond to customer questions and explain licensing requirements and options
  • Prepare restoration requirement letters and ensure correct documentation for all transactions
  • Follow REAL ID regulations, fee waiver guidelines, and customer service policies
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