Driver/Customer Service Representative
About The Position
Faithful Companion Pet Cremation Services is hiring a full-time Driver/Customer Service Representative for evening and weekend shifts. The role pays $20 per hour, with a $2-per-hour shift differential applied to certain evening and weekend work hours. The position uses a company vehicle to bring deceased pets into the company’s care and return cremated remains after services are complete. It combines transportation, customer service, and cremation operations. Hands-on training in cremation operations is provided; no prior degree or certifications are necessary. The role is described as an entry-level opportunity for someone interested in Funeral Service, with opportunities for growth within the company. The company emphasizes compassionate, professional service to pets and their families, along with an employee-centric culture focused on open communication, work-life balance, rewarding work, and a family atmosphere. A benefits package is available after 30 days of employment.
Requirements
- Be comfortable speaking with people compassionately and professionally.
- Have a valid driver’s license and pass a motor vehicle record check.
- Pass a background check.
- Adhere to the company’s code of ethics.
- Pass a four-panel drug screen covering cocaine, amphetamines, opiates, and PCP.
- Be able to lift 75 pounds unaided.
- Have a cell phone capable of calls, texts, and use of a GPS application.
- Be detail-oriented and committed to delivering error-free services.
- Be flexible with scheduling; evening and weekend work is required, and shifts vary.
Responsibilities
- Drive company minivans safely and courteously.
- Transport pets to and from family homes or veterinary clinics.
- Maintain a professional appearance; uniforms are provided.
- Accurately complete required paperwork and electronic forms.
- Operate cremation equipment after training.
- Obtain paw prints and other requested memorial items.
- Use tools and equipment to customize and package cremated remains for delivery.
- Keep workspaces and vehicles clean.
- Provide high-level customer service in person and over the phone.
- Handle and transport pets with respect and dignity at all times.
Benefits
- 401(k) with up to a 4% company match on contributions
- Medical insurance, including FSA/HSA for medical and dependent care
- Dental insurance
- Vision insurance
- Company-paid life insurance
- Voluntary pet insurance
- Short-term and long-term disability insurance
- Critical illness and accident insurance
- Accrued sick time
- Vacation time after six months of employment
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
