Relief Customer Service Representative Driver

Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes•Watkinsville, GA
•Onsite

About The Position

The Relief Customer Service Representative builds positive customer relationships and works to exceed customer expectations while meeting individual sales growth goals. The role represents Vestis professionally and helps generate customer goodwill and loyalty. It involves independently managing a delivery route, safely operating a company step van, delivering and loading products, supporting existing customers, and helping grow the business by identifying prospects and installing new accounts. The position is located in Watkinsville, Georgia.

Requirements

  • Must be at least 21 years old.
  • Valid driver's license and excellent driving record.
  • Customer service experience involving frequent customer contact.
  • Strong math and basic computer skills.
  • Excellent customer service and verbal communication skills.
  • Ability to work independently, exercise sound judgment, and think quickly to identify and resolve customer concerns.
  • High school degree or equivalent.
  • Ability to routinely lift and maneuver at least 25 pounds and load and unload products from a truck without assistance.
  • Ability to occasionally lift and maneuver more than 50 pounds.
  • Ability to bend, squat, climb, and reach.

Nice To Haves

  • Demonstrated experience selling services or products and generating new business.

Responsibilities

  • Safely operate a company step van in the designated area to provide products and services to clients.
  • Verify daily vehicle preventive maintenance and maintain required operator documentation.
  • Manage the daily route independently to ensure accurate and timely product delivery.
  • Load and unload products according to company policies, procedures, and guidelines.
  • Review invoices daily for complete and accurate information and make corrections as needed.
  • Meet sales goals and promote route growth to enhance profitability.
  • Develop leads and prospects, contact prospective customers, solicit business, prepare service agreements, and install new accounts.
  • Assist the sales organization in procuring additional new business.
  • Understand and clearly communicate services, policies, and pricing methods to customers.
  • Monitor customer feedback and handle customer issues promptly and courteously.
  • Take responsibility for personal safety and the safety of others, use safe precautions and proper tools and equipment, and follow safe work practices and policies.
  • Perform other duties reasonably within the scope of the listed activities.
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