Driver / Concierge (Nursing Home)

Dover Center for Health & Rehabilitation•Dover, NH

3d•Onsite

About The Position

Dover Center for Health & Rehabilitation is hiring a Driver / Concierge to perform concierge, hospitality, and customer service duties as well as resident transportation. The role transports residents to and from medical appointments, outings, and other destinations, helping them receive the medical assessment and care necessary for their rehabilitation and well-being. The position is full-time at 32 hours per week, with potential for 40 hours Monday through Friday; hours may flex according to transportation needs. The role requires safe driving, assisting residents in and out of the vehicle, and securing wheelchairs with restraining devices. The Driver communicates with residents, families, staff, and administrative personnel to coordinate schedules, meet resident needs, and report delays or service disruptions. The Driver also maintains vehicle cleanliness and safety, performs routine inspections, refuels, reports maintenance needs, and keeps trip and passenger behavior records. The center is an affiliate of National Health Care Associates and describes itself as a supportive, collaborative workplace offering training, mentorship, and opportunities for professional growth. The position is located at 307 Plaza Drive, Dover, New Hampshire, 03820, and pays up to $20.00 per hour.

Requirements

Current driver’s license and excellent driving record.
Excellent driving skills and knowledge of traffic laws and safety regulations.
Compassion, patience, and empathy when working with seniors.
Strong communication and interpersonal abilities.
Ability to maintain confidentiality and professionalism in all interactions.

Nice To Haves

Previous experience in patient transportation or a similar role.
High school diploma or general education degree (GED).

Responsibilities

Safely drive residents to medical appointments, outings, and other destinations according to the assigned schedule.
Follow traffic laws, regulations, and facility policies to protect passengers and others on the road.
Assist residents into and out of the vehicle.
Secure passengers’ wheelchairs to restraining devices while driving.
Communicate with residents, families, and staff to coordinate transportation schedules and meet resident needs.
Communicate regularly with administrative staff to receive instructions or report delays and service disruptions.
Maintain the cleanliness and safety of the vehicle, perform routine inspections and refueling, and promptly report maintenance needs.
Keep records of trips and passenger behavior.
Perform concierge, hospitality, and customer service duties.