Drain Technician (Weekend Included)

Atchley Air Cooling, Heating, Plumbing & Electrical•Fort Smith, AR

86d•$50,000 - $80,000•Onsite

About The Position

Atchley Air Cooling, Heating, Plumbing & Electrical is seeking a dedicated Drain Technician to join their team. This role involves identifying and resolving a wide range of drainage issues, utilizing advanced tools, and providing excellent customer service. The company emphasizes employee growth, ongoing training, and offers comprehensive benefits and rewards, including a matching 401(k) and no salary cap. They foster a fun, ambitious, and driven work environment where personal and professional growth are highly valued.

Requirements

1+ Years of Plumbing or Drain experience
Drain Endorsement (required)
Valid Driver's License
Familiarity with diagnosis and repair of residential plumbing issues
Strong knowledge of plumbing systems, equipment, and fixtures
Good communication and interpersonal skills

Nice To Haves

Journeyman or Tradesmen License (preferred)

Responsibilities

Identify and resolve a wide range of drainage issues, including clogged drains, slow-moving water, sewer line backups, and root intrusion.
Utilize advanced tools like video inspection and hydro-jetting to provide efficient, accurate solutions.
Recommend and sell additional services that improve system performance, such as drain cleaning packages, preventative maintenance, sewer camera inspections, or drain replacement solutions.
Speak and maintain professionalism to customers, team members, and vendors.
Manage stress, difficult or emotional customer situations.
Work a flexible schedule and maintain attendance based on business needs.
Operate company vehicles and follow all state and federal laws, as well as, maintain the cleanliness and routine maintenance of the vehicle.
Diagnose and troubleshoot drain problems, including blockages, leaks, and pipe damage.
Utilize specialized tools and equipment to perform drain cleaning, unclogging, and repair.
Install, repair, and maintain drainpipes, fitting, and fixtures.
Provide excellent customer service and ensure customer satisfaction.
Maintain detailed records of services, including documenting pictures of before and after services have been completed.
Educate customers on best practices for their drain systems.
Adhere to company safety protocols and procedures.
Attend appropriate safety training as required by the company.