Drain Technician

Apex Service PartnersShreveport, LA
Onsite

About The Position

Southern Air of Shreveport is seeking a self-motivated Drain Technician with a positive attitude to join their plumbing and drains team. This role involves diagnosing and resolving drain-related issues in residential and small commercial settings, utilizing specialized tools and equipment for cleaning and repairs. The technician will also be responsible for installing, repairing, and maintaining drain systems, educating customers, and ensuring customer satisfaction while adhering to safety protocols.

Requirements

  • 1-5 Years Plumbing and Drain experience preferred
  • Plumbing degree, license, or apprenticeship
  • Current plumbing certification as required by state
  • Familiarity with diagnosis and repair of residential plumbing issues
  • Strong knowledge of plumbing systems, equipment, and fixtures
  • Good communication and interpersonal skills
  • Service Plumbing: 1 Year (Required)
  • Ability to commute/relocate: Reliably commute or planning to relocate before starting work (Required)

Nice To Haves

  • Plumbing degree, license, or apprenticeship
  • State License: (Preferred)

Responsibilities

  • Conduct thorough inspections to diagnose residential and small commercial plumbing systems to identify drain-related issues
  • Diagnose and troubleshoot drain problems, including blockages, leaks, and pipe damage
  • Utilize specialized tools and equipment to perform drain cleaning, unclogging, and repair
  • Install, repair, and maintain drain pipes, fitting, and fixtures
  • Interact professionally and honestly with customers to help them understand pluming concerns and solutions
  • Provide excellent customer service and ensure customer satisfaction
  • Maintain detailed records of services, including documenting pictures of before and after services have been completed
  • Educate customers on best practices for their drain systems
  • Adhere to company safety protocols and procedures
  • Attend appropriate safety training as required by the company

Benefits

  • Medical, Prescription, Dental, Vision Insurance
  • Disability and Term Life Insurance
  • Matching 401(k)
  • On-going training & development and growth opportunities
  • Paid Holidays
  • Paid Time Off (PTO)
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