Dorm Supervisor

ADAMS AND ASSOCIATES INC•Colley Township, PA
•$50,000 - $50,000•Onsite

About The Position

The Dorm Supervisor oversees the daily management of a student dormitory, providing a safe, clean, and structured living environment that supports student retention, satisfaction, achievement, and success. The role uses sound judgment to address student and staff concerns, provides individualized case management in coordination with counseling staff, and supports students throughout their enrollment in the Job Corps program. The supervisor manages residential staff, including staffing coverage, hiring recommendations, performance evaluation, training, coaching, and discipline. The role oversees the student dorm leadership program, maintains dorm security and accurate reports, manages supplies and repair requests, and may provide transportation. It also works with other departments and community partners to support student services, education, employment, Career Technical Training, and work-based learning. The position accepts direction from the Center Director, Center Duty Officer, or Shift Manager and may be assigned temporary duties in other departments or positions.

Requirements

  • High school diploma or equivalent.
  • At least one year of Job Corps or related program experience.
  • Ability to lift 40 pounds or assess a load and request necessary assistance.
  • Ability to perform physical activities including sitting, standing, climbing, walking, lifting, pulling and/or pushing, carrying, reaching, stooping, and crouching.

Nice To Haves

  • Valid in-state driver's license preferred.

Responsibilities

  • Provide students with a safe, clean, and structured dormitory environment that fosters retention, satisfaction, achievement, and success.
  • Oversee daily management of the dormitory area and use appropriate judgment to resolve student and staff issues and concerns.
  • Provide individualized student case management in conjunction with counseling staff to support enrollment, progress, retention, and program completion.
  • Establish supportive and mentoring relationships with students and participate in case management and success teams.
  • Supervise and manage residential staff; coordinate coverage and maintain a list of substitute Residential Advisors to fill vacancies and callouts.
  • Interview candidates; recommend hiring and termination; discipline employees; and evaluate Residential Department staff performance.
  • Ensure staff comply with rest and meal break requirements, fill vacancies in a timely manner, and receive required or supplemental training.
  • Hold staff accountable for quality work, develop staff for career progression, motivate and empower employees, recognize accomplishments, and address performance concerns.
  • Oversee the student dorm leadership program.
  • Ensure the accuracy and completeness of incident and shift reports and maintain the physical security of the dormitory, reporting concerns to senior management.
  • Maintain inventory at established reorder levels and proactively order supplies; initiate repair work orders and follow up with maintenance.
  • Develop community linkages that benefit the Center in education, employment, Career Technical Training, and work-based learning; promote a positive image of the Center and Job Corps and build relationships with elected officials.
  • Mentor, monitor, and model Career Success Standards as required by the PRH.
  • Provide transportation as required and may transport students to and from the Center.
  • Provide high-quality supervision and management of students, respond appropriately to student behavior, treat students respectfully, and hold them accountable.
  • Maintain and improve the quality of programs and services and ensure student needs are met.
  • Communicate clearly and concisely, orally and in writing; contribute relevant ideas and knowledge to group efforts; and provide quality, timely information to DOL and the company when requested.
  • Identify problems, analyze causes, evaluate solutions, follow up on actions, and ensure problems are corrected.
  • Partner with staff across departments to provide effective student supervision and services.
  • Accept direction from the Center Director, Center Duty Officer, or Shift Manager, including temporary assignments in other departments or positions.
  • Perform other duties as assigned.
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