Dorm Supervisor

ADAMS AND ASSOCIATES INC•Ayer, MA

5d•$50,000 - $50,000•Onsite

About The Position

The Dorm Supervisor provides students with a safe, clean, and structured dormitory environment that supports retention, satisfaction, achievement, and success. The role oversees daily dorm operations, resolves student and staff concerns, provides individualized case management alongside counseling staff, and supervises residential staff. The Dorm Supervisor may transport students to and from the Center and provides transportation as required. The position supports student progress, retention, and completion of the Job Corps program through mentoring relationships, participation on case management and success teams, and oversight of the student dorm leadership program. It ensures the accuracy of incident and shift reports, the physical security of the dorm, adequate supply inventory, and follow-through on repair work orders. The role recruits and manages residential staff, including coordinating coverage, maintaining substitute coverage, interviewing and recommending candidates, evaluating performance, training employees, and addressing performance concerns. It promotes quality programs and services, works collaboratively across departments, develops community linkages, and provides information to DOL and the company when requested. The position accepts direction from the Center Director, Center Duty Officer, or Shift Manager, including temporary assignments to duties in other departments or positions.

Requirements

High school diploma or equivalent required.
At least one year of Job Corps or related program experience required.
Physical ability to sit, stand, climb, walk, lift, pull and/or push, carry, reach, stoop, and crouch.
Ability to lift 40 pounds or assess the load and request necessary assistance.

Nice To Haves

Associate of Arts degree from an accredited school preferred.
Valid in-state driver's license preferred.

Responsibilities

Oversee daily management of the dorm area and provide students with a safe, clean, and structured living environment.
Use sound judgment and discretion to resolve student and staff issues and concerns.
Provide individualized case management with counseling staff to support student progress, enrollment, retention, and program completion.
Establish supportive and mentoring relationships with students and participate in case management and success teams.
Supervise and manage residential staff, coordinate coverage, and maintain a list of substitute Residential Advisors for vacancies and callouts.
Interview candidates; recommend hires and terminations; discipline employees; and evaluate Residential Department staff performance.
Ensure staff adhere to rest and meal break requirements.
Oversee the student dorm leadership program.
Transport students to and from the Center and provide transportation as required.
Ensure incident and shift reports are accurate and complete, and report dorm-area security concerns to senior management.
Maintain inventory at established reorder levels and order supplies as needed.
Initiate repair work orders and follow up with maintenance to ensure completion.
Fill staff vacancies in a timely manner and use effective time management and delegation.
Hold staff accountable, support their career development, provide training, motivate staff, recognize accomplishments, and address performance concerns.
Develop community linkages that benefit the Center in education, employment, Career Technical Training, and work-based learning; promote a positive image of the Center and Job Corps and build relationships with elected officials.
Mentor, monitor, and model Career Success Standards as required by the PRH.
Provide high-quality supervision and management of students, respond appropriately to behavior, and treat students respectfully while holding them accountable.
Maintain and improve the quality of student programs and services and ensure student needs are met.
Communicate clearly and concisely, contribute relevant ideas to group efforts, and provide timely information to DOL and the company when requested.
Identify problems, analyze causes, evaluate solutions, follow up on actions, and confirm problems are corrected.
Partner with staff across departments to ensure effective student supervision and services.
Accept direction and supervision from the Center Director, Center Duty Officer, or Shift Manager, including temporary assignments to responsibilities in other departments or positions.
Perform other duties as assigned.