Bell Person at the Crosby Street Hotel

Crosby Hotel•New York, NY

About The Position

Firmdale Hotels is seeking a Bell Person/Door Person for the Crosby Street Hotel. As part of the Reception team, this role is responsible for greeting, receiving, and welcoming hotel guests, with exceptional attention to detail as the first point of contact. Duties include meeting and greeting guests, handling and storing luggage, performing doorman duties, and managing deliveries. The position is full-time and requires eight hours of work per day, plus an unpaid 30-minute break.

Requirements

Customer service experience.
Excellent knowledge of New York City.
Must be in good physical condition.
Proficient in lifting and handling techniques.
Able to lift 50 pounds.

Responsibilities

Greet guests and bid them farewell in a friendly manner.
Securely and efficiently organize luggage storage.
Hail taxis when required.
Help guests become familiar with the neighborhood.
Handle luggage and deliveries and perform doorman duties.

Benefits

Competitive salary.
Generous paid time off, including NY sick and safe leave, paid vacation days, and personal days.
Medical, dental, and vision benefits, and life insurance.
New York Secure Choice support for most team members.
Complimentary meals on shift.
Free uniform dry cleaning service.
Commuter transit benefits available Day 1.
Ongoing training and professional development, including an annual education reimbursement program up to $3,000.
Social events throughout the year, including holiday parties and team member appreciation events.
Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks.
Departmental and company-wide incentive programs.